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NormForEnormous
2
Dec 17, 2016
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Why is the ship date 4 months away? It seems an awful long time to wait, are they making the headphones in the meantime?
CEE_TEE
3480
Dec 17, 2016
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NormForEnormousHi NormForEnormous, Thanks for the question. Totally understandable.
After the drop ends on 12/27, we'll place our order and the manufacturer will order parts.
Parts & production have been estimated by the manufacturer to take ~2.5 months.
There is the Chinese New Year celebration in February which moves things out ~3 weeks.
It takes about 3 weeks for sea shipment to reach our distribution center.
Parts ordering + CNY + production + Sea Shipment leads to the estimate for shipping in April.
SuperHyped6XXGuy
39
Dec 17, 2016
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CEE_TEE" It takes about 3 weeks for sea shipment to reach our distribution center. "
Are you attaching the packages to divers and sending them across the ocean? That's extremely slow.
Are you attaching the packages to divers and sending them across the ocean? That's extremely slow.
CEE_TEE
3480
Dec 17, 2016
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SuperHyped6XXGuyThe average travel time for a container vessel from Asia to the U.S. is between two weeks and a month. Documentation, customs clearance, handling, and inland shipping can add a couple of weeks to the total shipping time. In this case, the estimate for sea shipment from point of origin to our distribution center in the US is 3 weeks.
jacksb
20
Dec 17, 2016
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KallisteIt would be fantastic if Massdrop could do that, it doesn't make a lot of sense to send products half way around the world - only to send them back. It does explain why shipping times are so bad and so expensive though. I have no idea where Massdrop was started but I'm presuming it is in the US, it would make a lot more sense to have a middleman somewhere in Asia because of America's stringent customs standards and distance from suppliers.
zndr
596
Dec 17, 2016
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jacksbIt can be VERY VERY hard to have a manufacturer split orders like that at our current volume. The costs to do that could be more than the costs to ship them back to you from the US :(
I'm just the IT guy, but this was my experience years ago doing similar things in another life.
How we do things now means all 3000 units (my guess is plus 1-2% for error/defect control but I dont actually know this) on a pallet or pallets shipped to our facility in the US. It's one "pile" for the MFG to address and send. There's no additional counting, not additional labor from them. Its just "this is massdrop's" and they send those we get it we use our team who specializes in this sorting and they send back. The end result is a world-wide trip for you, but a margin of error thats much lower.
Lets say we have 127 of our orders come from APAC, and we want to send those to a NEW (we don't have one obviously) shipment center. The third party logistics costs on those 127 items is through the roof because 1) we had to create a second freight shipment, 2) had to deal with a second round of customs, 3) have to pay to send in a hugely lower volume. Meanwhile the cost of our overall freight to the US is probably almost the same. Then4) we also have to hope the MFG separated exactly the right amount into the bucket, which doesn't always happen. If we have too many then we're stuck with a shortage in the US and shipping costs for a few upset users skyrockets, and vice versa the shipping and logistics costs go up too from the US to APAC. Lastly it's also a lot or for our awesome logistics team to worry about.
TL;DR Logistics sucks. Unless we're talking about thousands of units going to APAC from all drops adding this into our chain doesn't get easy or affordable.
I'm just the IT guy, but this was my experience years ago doing similar things in another life.
How we do things now means all 3000 units (my guess is plus 1-2% for error/defect control but I dont actually know this) on a pallet or pallets shipped to our facility in the US. It's one "pile" for the MFG to address and send. There's no additional counting, not additional labor from them. Its just "this is massdrop's" and they send those we get it we use our team who specializes in this sorting and they send back. The end result is a world-wide trip for you, but a margin of error thats much lower.
Lets say we have 127 of our orders come from APAC, and we want to send those to a NEW (we don't have one obviously) shipment center. The third party logistics costs on those 127 items is through the roof because 1) we had to create a second freight shipment, 2) had to deal with a second round of customs, 3) have to pay to send in a hugely lower volume. Meanwhile the cost of our overall freight to the US is probably almost the same. Then4) we also have to hope the MFG separated exactly the right amount into the bucket, which doesn't always happen. If we have too many then we're stuck with a shortage in the US and shipping costs for a few upset users skyrockets, and vice versa the shipping and logistics costs go up too from the US to APAC. Lastly it's also a lot or for our awesome logistics team to worry about.
TL;DR Logistics sucks. Unless we're talking about thousands of units going to APAC from all drops adding this into our chain doesn't get easy or affordable.
jacksb
20
Dec 18, 2016
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zndrI completely understand where your coming from, but for Massdrop to have it's base in America doesn't make a lot of sense (besides convenience). It would make a lot more sense to have the warehouse in China, distributing individual shipments from there like an ordinary (Chinese) etailer.
Less distance would be traveled, less time in customs and packages would travel more distance individually - making air more viable.
Obviously I'm not part of the business and I haven't thoroughly researched the subject I'm no expert! I also realize your not from logistics, but I appreciate you taking the time to reply!
Less distance would be traveled, less time in customs and packages would travel more distance individually - making air more viable.
Obviously I'm not part of the business and I haven't thoroughly researched the subject I'm no expert! I also realize your not from logistics, but I appreciate you taking the time to reply!
zndr
596
Dec 20, 2016
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ilcg1honestly I think it's fine for people to ask these questions. Logistics is complex and murky. we've become so used to amazon and the like with these massive inventory warehouses and extremely skilled efficient logistics staff it doesn't make sense for that to not be the norm. But it really isn't that easy.
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