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austinrw
9
Sep 21, 2020
checkVerified Buyer
Left driver dead out of box, whats new?
Just got them today, The left driver is completely dead, tried many different cables I have. Looks to be a major issue now and not just a hit or miss, will try to get these replaced cause I really do want to try these out. also, if you feel that you are a bit worried on a failed driver, just dont get these, not worth the chance and process of getting them place. Focal needs to either just cancel making these or actually learn how to test their stuff before sending them out. - - - - (Update 10/1) - - - - Free replacements came in yesterday. If I were to receive the headphone I got today the first time, this would honestly be a 5 star review. The superb increase in sound quality, clarity, and balance is unbelievable compared to what was first sent me. First pair of headphones sent to me think how much of a sham reviews were but after rolling the dice one last time, it proved to be worth. Since there seems to still be VERY concerning QC issues, I think it is fair enough to bump my review up to a 3 star, Drop support was amazing as well.
(Edited)
Recommends this product? Yes
Robertjason
6
Sep 22, 2020
austinrwMine has a dead right driver sending back to Drop.
keithrosier
15
Sep 23, 2020
austinrwMine arrived fine. Makes me wonder what will be the case after I've had mine for a year.
austinrw
9
Sep 27, 2020
austinrwupdate: After about a day or so of leaving them in the box, I decided to try once more to make sure that the left driver was dead. After a couple reseats I was able to get the left driver to work and had not had an issue with it for the few days of it working but I did experience a very noticeable imbalance that the right driver sounded more clear and louder than the left. I've gone ahead and sent them back for a replacement to see if I get a better pair.
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