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landwalker000
17
Oct 12, 2020
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DO NOT BUY THESE!!!! I bought a pair a year ago and recently my right driver failed. I shipped back the broken unit and Drop shipped a used and broken pair to the wrong address. Their customer service has been terrible. They also shipped the Elex with the cheapest and slowest FedEx service. Do not buy these. I know they cost more but get a Focal from better dealer.
Oct 12, 2020
landwalker000
17
Oct 13, 2020
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I still haven't gotten a reply from customer service about this issue. Why is there no Customer Service Phone number? Why does Drop only use email? Which is the slowest response system.
Oct 13, 2020
landwalker000
17
Oct 14, 2020
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I still haven't heard back from Drop's customer Service...
Oct 14, 2020
landwalker000
17
Oct 15, 2020
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I still haven't gotten a reply back...
Oct 15, 2020
Deafult
0
Nov 12, 2020
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Shit like this is why I'd never buy from Drop, especially being in the UK, so not only would I get screwed over extra charges, taxes. Their customer service is awful.
Nov 12, 2020
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