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landwalker000
17
Oct 12, 2020
DO NOT BUY THESE!!!! I bought a pair a year ago and recently my right driver failed. I shipped back the broken unit and Drop shipped a used and broken pair to the wrong address. Their customer service has been terrible. They also shipped the Elex with the cheapest and slowest FedEx service. Do not buy these. I know they cost more but get a Focal from better dealer.
landwalker000
17
Oct 13, 2020
landwalker000I still haven't gotten a reply from customer service about this issue. Why is there no Customer Service Phone number? Why does Drop only use email? Which is the slowest response system.
landwalker000
17
Oct 14, 2020
landwalker000I still haven't heard back from Drop's customer Service...
landwalker000
17
Oct 15, 2020
landwalker000I still haven't gotten a reply back...
Deafult
0
Nov 12, 2020
landwalker000Shit like this is why I'd never buy from Drop, especially being in the UK, so not only would I get screwed over extra charges, taxes. Their customer service is awful.
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