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When I bought a HIFIMAN product, I expected the product to at lest be better than the cheap <$5 earphones you can get at any store but sadly this was the reality when I tested the product. These feel cheap and sound cheap. The audio quality was clearly distorted at certain ranges that should not occur on earphones that cost this much. I didn't expect great quality sound but this was just abominal. I could even get better sound with Skullcandy earphones for a lot less. Even though I know HIFIMAN specializes in magnetic planar headphones, I did not expect for them to sell something worse than cheap knock off earphones. I am even scared that it will stop working soon based on the material they used for the wire. I trusted HIFIMAN to deliver something decent as I own a pair of HIFIMAN HE-400i's but this just puts into question the decaying of the company's quality control and makes me not trust them to make decent products anymore.
If they could take returns I would be somewhat happy, but I don't think they do.