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CEE_TEE
3476
Jul 18, 2018
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Hi Everybody,
We made a mistake that will make this deal even better. The shipping charge for US & International members will be reduced by around $1. When this drop ends, you'll be charged even less for shipping than what you saw this morning. By later this afternoon, the correct shipping charge will show on new orders. If you joined the drop earlier today, your transactions page may still show the original shipping amount. But don't worry, this will be updated after the drop has ended and the corrected amount has been charged.
Summary: If you purchased on launch day morning, you'll be charged less than what your transactions page currently shows for the shipping charge. If you purchase after the change happens the afternoon of launch day, you should see the correct shipping charge on your transaction page.
Jul 18, 2018
silo842
15
Jul 18, 2018
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Wow, that's just great.
Shipping for one (1) IEM = $6.25 to Sweden - that's actually reasonable.
Shipping for two? Well of course - double the cost! For ten? Yeah that'll be ten times more....
Sad way to kill a otherwise (seemingly) great drop
Jul 18, 2018
CEE_TEE
3476
Jul 18, 2018
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FURTHER UPDATE as of 4:30 PDT: US: Flat rate, $2.75 (no matter how many pairs you buy) Canada: Flat rate, $6.00 (no matter how many pairs you buy) International shipping: Variable rate based on location and number of units purchased.
Special Note for International Buyers: Shipping cost fluctuates too much between countries to be able to set a fixed rate shared by all international countries and the system does not support setting customized flat rates for countries outside of US & CA. In this particular instance, there will be shipping rates roughly between $4.75 and $6.75 for each unit purchased, even beyond the first. Sorry about this!
Jul 18, 2018
LJay
3
Jul 19, 2018
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Thanks for listening and making this a truly awesome deal!
Jul 19, 2018
Lynch
41
Jul 19, 2018
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Appreciate the quick response to address this, like I said, with the right shipping price, I'd be happy to order multiple pairs. Great communication strategy/team A+
Jul 19, 2018
GranDz
16
Jul 19, 2018
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Well then why not fix your system? Don't you think it's kind of unfair for us joining the drop outside of US & CA? While I understand varying shipping charges for each country, I don't think it is very logical of applying the same charges for each additional units. Not trying to be rude here but I believe many more share the same frustration on this matter.
Jul 19, 2018
silo842
15
Jul 19, 2018
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Yeah. I'm quite curious to why they seem to be shipping international orders individually? Because surely they wouldn't charge you for individual shipping, and then ship them together? ;)

Because that, would be a scam.
Jul 19, 2018
oldnoob
74
Jul 21, 2018
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Awesome response to an issue voiced by the community. I just went in for two and I’m not sure I have a real need. Just wanted to show some thanks for listening.
Jul 21, 2018
Nickyeah
20
Jul 24, 2018
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i still see shipping as $2.75 instead of $1
Jul 24, 2018
CEE_TEE
3476
Jul 24, 2018
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Hey Nickyeah, on launch morning it was showing up as $3.50 for each pair you purchased. Now if you are in US or CA, it is $2.75 flat for as many pairs as you buy.
Jul 24, 2018
abhi1
1
Jul 27, 2018
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Hi I am wondering why are you charging Tax on Shipping ? In general, tax is taken only on the product not the shipping .
Jul 27, 2018
Joe405
335
Jul 27, 2018
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So no updates for international buyers who want to purchase more than 1 unit? No offence but your earlier explanation isn't very strong when there are plenty of drops which allow you to purchase additional units without multiplying shipping cost. We're not expecting a flat rate regardless of quantity; we're simply expecting a sensible cost based on quantity ordered (i.e. based on weight/volume).
Jul 27, 2018
tafens
2
Jul 29, 2018
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Why does the shipping add the same amount for each unit in this drop ($6.25/ea) for shipping to Sweden, but not in other drops? In the Etymotic ear plugs drop for example, the shipping increments by a smaller amount for each additional unit.
It seems strange (crazy even) that ten units of this ear phone costs $62.50 in shipping when the HD6XX only cost $15 in shipping. The shipping box even for ten of these can’t be THAT much heavier or larger than the HD6XX box???
Jul 29, 2018
Ruiquan
5
Jul 29, 2018
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Why does international shipping increase at a rate of 1:1?
Jul 29, 2018
ridhuankim
640
Aug 3, 2018
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We will see if they do send the packages separately. Based on the tracking number they are sending in just 1 package.
I was expecting 3 separate tracking numbers but only received 1.
But we will see if that is really the case.
Aug 3, 2018
khanmein
12
Sep 5, 2018
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Shipped to Malaysia need $5? For really?
Sep 5, 2018
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