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S0h0
25
Mar 10, 2017
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Package arrived beat up and as soon as I pulled them out i noticed something that looked like dust on the right side grill. Thought it was just from a gap in the packaging but its rough to the touch... its either just the paint has peeled during goddamn transit or it has somehow actually rusted. anyone have any idea?
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Mar 10, 2017
mluck94
21
Mar 10, 2017
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If it's rust I'm willing to bet the box got soaked and hence the damage. Check for other signs of water damage in the packaging.
Mar 10, 2017
btbtbtmaki
52
Mar 11, 2017
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that's rust
Mar 11, 2017
Durrant
7
Mar 12, 2017
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The grills are plastic so if there is rust on it came from somewhere else rather than the grill
Mar 12, 2017
AlexPk
6134
Community
Mar 15, 2017
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Please reach out to Community Support if you haven't already.
Mar 15, 2017
S0h0
25
Mar 16, 2017
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I did, they told me to contact hifiman for a solution, hifiman wanted me to ship the entire unit back at my assumed cost to do an easy 2 minute part replacement. they said they dont send out replacement parts.
Mar 16, 2017
AlexPk
6134
Community
Mar 16, 2017
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I see. Let me look into this a bit.
Mar 16, 2017
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