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TBH I would have rather paid for better shipping rather than had DHL do it slowly.
me too, their tracking still says it hasn't arrived at their warehouse 3 days after it shipped.
Same here. I don't think the November 2nd delivery estimate is correct anymore.
Ya same here my estimated devilry date is November 3rd but i don't think that's happening. Im not very pleased with DHL I wish Massdrop had shipped using one of the big carriers like FedEx or UPS, or at least had that as an option
As an employee of a major delivery company (that rhymes with TedEcks), I would love for massdrop to use FedEx or UPS, lol.
This is the same picture I sent to MD Support regarding the tracking updates. My package was shipped on October 28th, today is Nov. 1, so 4 days later and this is still the case.
MD's answer to this is that they just simply haven't scanned it. How can this be the case, how would DHL know where to ship it besides looking at the label? But still, i'm sure it would have gotten scanned at some point in the transit process. USPS still has not revived the package (according to the tracking on their site) and from my experience with them they are pretty good at keeping up with the location of the product. Contacted DHL Customer service today with no response yet.
While there is a way to get from point A to point B in our system, it is highly unlikely. And even more so with multiple packages.
I finally got an update in the tracking information today. Apparently it takes 5 days for a package to move 32 Miles. So according to this speed it will take me 21 more days to get my package because I live about 700 miles away from their distribution center.
DHL has quite the reputation for being horrid for both domestic and international packages.
clearly i could walk 31 miles 3+ times in the time it takes them to drive it that distance