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Showing 1 of 1468 conversations about:
kfox
38
Aug 2, 2017
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For anyone interested in this drop, I just want to say that HIFIMAN has the worst customer service that you will ever experience in your life. I don't trust them and I will never buy their products again.
Will
8470
Chief Product Officer
Aug 3, 2017
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kfoxLuckily, if you have a problem with a Massdrop collaboration, you contact Massdrop first : )
g_stuna
7
Aug 3, 2017
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daikuI BOUGHT THIS about a month ago .. and i still dont have them .. and they have relisted them .. WTF !!!!!!!!!!!!!!!!!!
i was told an OCT. Date to get them .. but shit .. why are they trying to sell this again if the 1st shipment has not been send out ... ???????????????????????????????????
i was told an OCT. Date to get them .. but shit .. why are they trying to sell this again if the 1st shipment has not been send out ... ???????????????????????????????????
twibmassa
106
Aug 3, 2017
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kfoxI had an awesome experience with their customer service...I should have shared my story somewhere because it seems that only negative experiences get shared. I accidentally broke my headband on my 350's, and they sent me a brand new pair of 350's in return. Was pretty blown away honestly. So quick recap- I was an idiot, broke my headphones, they replaced them at no cost to me. So Im not saying you or others haven't had bad experiences...but I'm at least making people aware it is possible to have a good experience :)
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