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Just got mine today. Unboxed, plugged them in, and... utter disappointment. Right driver is completely dead. Just disheartening after waiting almost 4 months to get these. I'm just hoping with the current drop going on I can get a replacement set quickly.
Have you tried the cable on both sides, to rule out a cable fault?
Yep, tried everything. Reseating the cable multiple times, switching the left and right channel cable inputs, various sources, with and without the adaptor, checked the length of the cable for intermittent short - pretty much rules out the cable. No matter what, nothing out the right side.
well I had the same issue with my left side, I popped open the outside and looked at the wiring on the connector, seems it was not soldered in correctly, so I had to desolder what was there, cut the cable and strip back some more clear wire and solder that back on... now it works fine. I'm annoyed I had to fix my brand new phones but I was not willing to wait for turn around on these, i just wanted to listen to them.
Sorry to hear you had an issue too. I'm guessing that mine is the same thing. I thought about opening them up to check the solder joint, but figured I'd at least see what the return effort would be. With holiday travel, I'm not around much next month where I'll be listening. Plus I have plenty of other cans to use thanks to this great community. But if I do go down the fix myself route, how is the outer grill attached (friction fit?) and how hard is it to pop off?
the plastic ring around the edge is what holds it on, you need to find one of the 4 spots where it goes in, and just push it down towards the center of the grill, once one is out the other 3 should pop out easily. then the grill can fall out... and it will so be careful, then you see the connector at the bottom, it looked like it was soldered but I wiggled it a bit while still connected to sound and that's when it started to make noise, so I knew it was an issue, looks like there is an inner insulation to the wire that wraps around it, that was what was soldered, not the wire itself, so cut what was there, strip back more, make sure I had only metal, twist it a bit, add some solder, then solder that to the connector... et voila! though my iron was set for 850 degrees, and it melted the connector a little, I recommend using a lower setting.
Thanks for the info, I'll keep this in mind if I have to fix myself. Going to try the replacement route first.