Showing 1 of 1232 conversations about:
redryder
7
Dec 12, 2017
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DHL shipping is weird. On DHL's website there has been no change since the 7th Dec.
Using the USPS tracking number, I checked on USPS's site and the headphones went to Japan, then Singapore (my address) and back out to Japan again! Why is it bouncing around?
Dec 12, 2017
Painiyff
50
Dec 12, 2017
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Mine had no updates since Dec 5... Just "Processing completed at origin". Nothing from USPS or Canada post either. :(
Dec 12, 2017
redryder
7
Dec 12, 2017
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Did you try the USPS tracking number? I got more details out of USPS tracking than DHL's.
Dec 12, 2017
Painiyff
50
Dec 12, 2017
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"Pre-Shipment Info Sent to USPS, USPS Awaiting Item" is the only thing I got since Dec 5..
Dec 12, 2017
KdAwg
7
Dec 12, 2017
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Same - Mine got bounced to Haneda after being in Changi. Fingers crossed this actually gets delivered soonish.
Dec 12, 2017
TechnologyGod
26
Dec 13, 2017
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The product ships via DHL and it is eventually passed to USPS halfway . I ordered it since 2th of December, now it is still in New York. i believe partially it is slow because of Christmas Season. I wonder what if our item has QC problem too, sending it back will definitely be problematic.
Dec 13, 2017
KdAwg
7
Dec 13, 2017
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Yes. USPS completed everything outside of the US - Did you put the tracking number into USPS's tracker?
Judging by the QC issues in the headphones by the posts below, fingers crossed for all of us.
Dec 13, 2017
TechnologyGod
26
Dec 13, 2017
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This is entirely up to luck, if it is the one sided issue, then it will be really unfortunate.
Oh yes current USPS is saying it is at New York. I believe i remember the item will arrive on around 21-25th of December. Are you pairing this with any amp?
Dec 13, 2017
KdAwg
7
Dec 13, 2017
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For the moment, no. I'm waiting for the O2 SDAC + amp in Jan, and then the CTH for CNY. It'll be a long wait!
Dec 13, 2017
Jiv_au
100
Dec 14, 2017
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Australia here. Similar thing happened to mine through USPS. December 7, 2017, 10:55 am Departed NEW YORK, UNITED STATES December 11, 2017, 12:48 pm Departed SYDNEY, AUSTRALIA December 11, 2017, 6:55 pm Departed TOKYO, JAPAN December 14, 2017, 10:43 pm Processed Through Facility AUSTRALIA
I think the 2nd and 3rd entries are fakes. I hear that USPS adds entries like these when the parcel hasn't been scanned for some time. What may have happened is that it sat on the tarmac at New York airport for several days, flew to Australia, then sat on the tarmac of the destination airport for several days before finally being sent out to the local postal service.
I'm not sure if this is usual, or if USPS and all other postal services are being stretched beyond their capacity due to the Xmas period.
Dec 14, 2017
KdAwg
7
Dec 15, 2017
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Hey, thanks for sharing your experience.
I agree with the sentiment that all postal services are stretched at this time period - especially when everybody's getting their Christmas gifts from etailers. :) Fingers crossed it'll be cleared soon!
Dec 15, 2017
xanaduus
48
Dec 16, 2017
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DHL is awful here in northern Minnesota, mine went to Fedex who handed them off to the USPS after several days. Why not just ship then with the postal service?
Dec 16, 2017
TechnologyGod
26
Dec 17, 2017
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Did anyone have updates on their parcel? Mine stuck at singapore for 4 days without update :(
Dec 17, 2017
KdAwg
7
Dec 18, 2017
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@TechnologyGod: Yes. I've posted a fair bit above on how the packages have been tracking. In a nutshell, it takes Singapore Customs at least 5 days to clear it. My package journey for the HE-4XX was: 10/12: Arrived in SG 15/12: Cleared Customs 16/12: Delivered
Same with some of my other packages.
Dec 18, 2017
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