Showing 1 of 1228 conversations about:
Sharone
6
Dec 24, 2017
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I have received my Hifiman 4xx close to one week back. Unfortunately there is so sound coming out from the left channel. Confirm with swapping channels using the cable. Has report back to Massdrop since. It is the first time I bought new cans with faulty channel. Very disappointing and I just wonder is there is quality check performed at all. My opinion is that if Massdrop wants to do a good job, and Hifiman wants to save their reputation, it is best for them to do their product quality control properly.
Dec 24, 2017
MoMa
11
Dec 25, 2017
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I just received mine few minutes ago , and the excitement died very quickly.
no sound from the left side, and some paint imperfection( not a big dea)
Dec 25, 2017
Indyhill34
9
Jan 4, 2018
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I had the very same issue! Left side dead. Swapped cable, still not working. Massdrop support e-mailed me back quickly telling me to contact HiFiMAN. They e-mailed back a day later with RMA information on how to send them back. Just sucks that I have to pay shipping for faulty product. This is all around disappointing.
Jan 4, 2018
DaltonS
2
Jan 5, 2018
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I am so disappointed to have the same problem as everyone else here. My channel works, but bumping the wire causes it to drop out. Trying another cable does not fix the issue. They sound fantastic, but this is such poor quality control.
Jan 5, 2018
Indyhill34
9
Jan 5, 2018
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Luckily they're willing to make it right without question. Just e-mail customerservice@hifiman.com, they should be able to take care of you.
Jan 5, 2018
darkoutsider
1
Jan 6, 2018
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Couldn't agree more. Add me to the list of people who received a faulty left driver. If I fidget around with the driver it will sometimes work, but I would rather not worry if my audio quality is off due to this. Just got them today.
Jan 6, 2018
Sharone
6
Jan 23, 2018
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After sending my faulty headphones end of Dec last year, I received a replacement set. Very fortunately, this set turns out working fine.
Hence the additional cost is the freight cost for shipping the faulty set to Japan.
Jan 23, 2018
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