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Mine just arrived, opened the box and found them defective.
i had it for a week. the same thing happened to my pair. i's contacting massdrop support. haven't got reply yet.
It's a very common hifiman problem. That's why I stopped buying hifiman completely. You're lucky this is only $180ish. Mine was $3000. Why do people still buy hifiman...I just don't get it.
Same story as @jeremy0719. Mine arrived on Monday. Woke up to the same defect on Friday. I did not heed others' warnings and now have to deal with the disappointment and an annoying return process!
I got nearly 2 months of use before mi e started coming apart...
i repaired it with a screwdriver. make sure you didn't lose the ring cushion. i guess you need to occasionally tight it.
The threaded insert does not appear to be screw in. Are you talking about the screw that screws into the threaded insert?
hmm. but it does get tight. try it. worked for me.