Showing 1 of 1204 conversations about:
View Full Discussion
SUPER frustrated at Massdrop and DHL. Joined drop and Massdrop says shipped that NOV 2. DHL last update that day saying package on route to distribution centre. 11 days later still no update scans from DHL. When I call DHL they say Massdrop needs to contact them. Massdrop keeps telling to wait that shipping takes a couple weeks but refuses to understanding that DHL doesnt have package and requires massdrop to contact them!.
UPDATE: after 20 days of no updates on DHL tracking number became dead and it now yeilds "no results". DHL says that is because it never received the package from the vendor and voided the #. Now its 27 days since order was done by massdrop. I do not mmind waiting weeks for a shipment but pretty concerned when the shipping company says it never got the package from Massdrop. Is anyone else having these troubles with DHL and Massdrop?