We're in the process of changing around a handful of policies with our payment processing and sales policies. Very shortly, all payments will be collected when you purchase a product (consistent with how the rest of the industry works). We'll also be getting rid of the confusing option-adjustment "base price plus modifier" system that has been a legacy issue for years. Lastly, and more importantly, all drop studio products (like these keycaps, for example) are fully cancellable and refundable up until 30 days after the product ships. So, your money will no longer be collected and locked away for months. AND, if you don't like the keycaps after you've received them, you have the option to return them.
Apologies for the abruptness of collecting people's money a few days early last night, the run is still live for 4 more days so if payment problems were triggered by the collection; there is a fair amount of time to sort it out. You can cancel/refund your purchase and re-order if its not to your liking, you can cancel/refund your order completely, or you can leave it as is.