Sennheiser PC37X randomly goes bad after disconnecting the cable ?
Greetings, Yesterday I was using my headset like normal with my macbook, just listening to music and on a call with people like usual, and the headset was perfectly fine. The stock wire that came with the headset is extremely long and yesterday it annoyed me very much that it kept getting tangled with itself, so I decided to see if the cable is replaceable. I pulled out the cable from the headset and saw the adapter, and looked online for a replacement. Upon plugging it back in, the audio sounded extremely muffled and washed out. Im not sure what I did wrong to make it mess up like that as I've always taken good care of it, ive had it for about 2 years and its always just been chilling on my desk, but anywho I thought the cable just went bad and ordered a replacement. The replacement came, and the issue is still persistant, so I am not sure what the issue is I've tried multiple different headsets and the issue is not with the port, and I also tried it with my windows laptop and...
Apr 23, 2024
Hope Koss can step up their international warranty game. I must admit it was a good portable can but the life span is too short to tolerate. I consider myself quite a light user though. Do you own this particular model? If yes, may I know how long yours last before you need to replace one?
It is a shame that the warranty isn't benefiting you, because if you live in the US or Canada it is quite easy to take advantage of. If I have an issue with my $40 PortaPros, $100 pair of Pro4s' or my $1000 pair of ESP-950's the warranty procedure is exactly the same.
I promise to report back should I have an issue with my PPX's. It's always a pleasure and an honor to chat with people from around the world who share in my passions and interests!
Obviously this is not to say Massdrop being unresponsive far as your warranty goes is acceptable, I'm just saying that if 2-5 pairs out of the like 2.5k sold break after x or y amount of time that's hardly abnormal or mind blowing. You didn't even explain how yours broke (did they go mono, did the plastic physically break, what) but they're 30 bucks and have non-removable cabling, things can happen.
My pairs have several issues, from the hiss sound over mic, pad loosening, and lastly the left speaker snapped out of the structure, all over three months. Yes, I don't expect much for thirty bucks, but I don't expect it to last for three months only as well. If it does last for at least one year, I won't even bother to request for repair or replacement, and proceed to purchase another pair instead.
You know how these days people tend to brag the latest release. But I'd rather tell the tale of old and long-last item, like what you guys did with the Koss pairs. Not IEMS, but I own a 27-years working fridge and fans. I hope to see the same with my mech keebs, cooking appliance, and other stuff. Which is why I find MD as a great platform because they don't only encourage people to purchase but to know more about what they buy. I don't own any Koss before but I learn before I made my purchase that they are a great company which practice against "Planned Obsolescence" which explains their warranty policy. So let me just quote Koss Jr to conclude my rant :) Cheers!
https://www.koss.com/blog/always-check-the-warranty/