Refusal to take responsibility.
Hi, Just thought I would make a note here of your handling of my issues. I ordered a pair of HD6xx headphones and then earlier today recieved the package. I drive to go and get it, as I like in the UK I had to pay import tax and handling fees. These total £47.92. The breakdown being £35.92 in tax and £12 in fees. These taxes were calculated of the shipping label of the box, which marked the shipment as the 6xx headphones of $199 value. Before leaving the parcel depot, I open the box to find a $35 lord of the rings mousepad. So now the problem is not only do I not have the headphones, but you have marked the shipment wrong so I have paid £47.92 fees for the handling of the mousepad. Which would have acrued £0 of fees if marked correctly as it is under £135. I go back to the desk but as I have already paid the fees I am unable to reject the shipment, but as the box said 6xx, there was no way for me to know before opening it. I contact support and they offer me a replacement, which...
Jan 17, 2025
UPDATE: Just tried a third adapter, the one that came with my Sennheiser HD6xx's. It likes that one better. Stereo restored. Of course the other adapters work fine with everything else. Problem solved. (Note: the exact same adapter arrived with my HIFIMAN HE4xx headphones. It works, too.)
UPDATE UPDATE: I now know way more than I ever wanted to about this issue. Added the TRS/TRRS info to the original text. I also found a better solution, one which also addresses the cable length of the Porta Pro X. These cables from Amazon work well when used together. The first one takes 3.5mm TRRS to 3.5 TRS, dropping the mic channel. YCS Basics 3.5mm Smartphone TRRS Headset To TRS Headphones Adapter (Removes the microphone channel) The second one is a 3.5mm TRS to 6.35mm TRS adapter. It's 3 feet long which also extends the short cable of the Port Pro. BATIGE Aluminum 6.35mm 1/4 Inch Stereo Plug Male to 3.5mm Stereo Jack Female Socket Headphone Extension Cable (3ft)