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First pair of IEMs arrived defective. Sound was imbalanced. Massdrop did not hesitate to send a replacement after I informed them of the issue. Lo and behold when the replacements came, they too suffered from imbalance sound. I managed to balance the sound by pairing the perfect drivers from each shipment with one another. Now, with both sides working perfectly, they sound absolutely beautiful. In my opinion, something needs to be done about QC. Getting two defective pairs of any product in a row signals to consumers that QC standards are subpar.
...are you sure you're just not used to the sound signature of the IEMs?
Here's a thread where OP is complaining because the headphones sound "cold" because it's an extremely neutral sound signature and not V shaped or even just slightly neutral. Preferences matter a lot in this sort of thing, it may be nothing wrong with the IEMs but just that it doesn't fit into your personal preference. Just a thought; don't take offense to it if you think I'm totally off base.
After about a month of use, I'm sure it had to do with the IEMs. The current pair that I'm using sounds just as good as before. The first pair that I received had a massive sound imbalance to it. The left side was clear and sharp, bass was slightly lack luster but it was there. The right side was wonky, bass was completely flat. Imagine watching a YouTube video with one side of your headphones being louder and clearer than the other side. Even now when I pair the two defective ones together, they sound completely distant as if the music is playing from a mile away compared to my shures and my working set. In conclusion I think these IEMs are actually really solid, they are pretty comfortable both physically and in Audio. However, as you said, I can see why some people may not dig these IEMs.
That's fair! I'll get a pair soon so I'll see how they are and if mine have any issues.