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We have an update on the production status of the Massdrop x MiTo DSA Legacy Custom Keycap Set. As many of you know, two distinct color schemes were offered: the iconic PuLSE and the all new exclusive Rush color scheme. The classic black, cyan, orange and lime color tones easily translated to ABS plastic, but nailing the purple and pink tones featured in the Rush color scheme has been challenging. We wanted to give everyone a heads up that this challenge may cause a delay in our estimated ship date.
MiTo received two rounds of color samples in Brazil, and the color scheme is still not matching what he envisioned. Because of that, new techniques and color matching procedures are taking place right now, in order to ensure an exact match to his vision and the product designed. Here are some photos of the color samples that were rejected:
Once the finalized colors are up to the standards we are all used to, MiTo will go ahead and authorize manufacturing.
We’ll provide an update in mid March with the latest information.
So even the ones with no issues will be delayed?
Will those who ordered the PuLSE colorway be getting their orders shipped earlier than the Rush colorway sets, or will they both be delayed due to the Rush colors not matching spec?
Thanks for the update, by the way...
Thank you very much @YanboWu for providing the community with this update!
In lieu of the occasion I'd like to apologize to the community for this delay and reassure that we will keep working hard in order to deliver exactly what you're hoping for. We are communicating and working closely in order to sync all parts involved so we can achieve the quality envisioned.
When you participate in drops where I'm involved there's a high degree of trust, about my judgement regarding colors, legends, finish and overall quality of the keycap sets. These standards haven't changed and never will, as new drops are being offered, new lessons are being learned. As I pursue new designing routes and more exciting techniques, new challenges will come. The patience and support from the community mean a lot and it really pushes me forward.
It's very disappointing to delay the anticipation for brand new keycaps and I apologize for that. But rest assured - delivery has been delayed because I think you deserve (much) better colors and I'm working on that.
I hope you understand, new samples will be coming my way soon and I will make sure to communicate updates both here and on my journal - mitormk.com too.
Thank you very much for the unbelievable support and enthusiasm.
I'll always trust your judgement on these things and patiently wait for everything to be perfectly to your specifications, MiTo. That said I'm concerned about other members' sets that don't concern these color problems, will those be in production right away or will those be delayed until these colors are finalized? I understand that the shipping date will likely be delayed for everyone either way.
So, continued silence about a PuLSE colorway possible delay is leading me to assume that it's a yes.
Hope I am proven otherwise, but we all know how these things go, eh?
Slow and frustrating hobby to be sure...
I am still waiting on a response too, otherwise I would have had informed all participants already. Last piece of information I received is that logistics' team was already inquired about the progress of the Pulse color way production and we are all waiting on an answer.
Continued silence (in this case about 48 hours since my previous reply) doesn't mean I'm retaining information nor it means that the answer is yes or no, it simply means that I don't have a concrete answer yet.
Personally, I don't see any plausible reason for the Pulse/Solace color way to be delayed since it features the exact same colors from the SA version. I authorized manufacturing the moment this drop began. However I'm not entirely sure about how the manufacturer operates when multiple color schemes are featured in a single order, as I don't recall a siamese group buy like this taking place with the manufacturer in the past, ever.
Let's remain positive and hope for a favorable answer, once I have concrete word I will of course post here first hand.
To be fair, this is exactly the kind of info I was looking for. This is the kind of communication that people are looking for when it comes to delays and ambiguity. Ambiguity leads to frustration, massdrop cynicism, and bitterness. I'm not trying to be harsh in any way, honestly. You are already a great communicator and collaborator, but just a few sprinkles of detail, "I don't know yet, but will update as soon as I do"'s will take you from great to legendary.
Thanks for all you do, man. Sincerely appreciate it.
Thank you for the kind words and the valuable feedback too.
It is a frustrating experience that unfortunately will take place some times, but as long we endure it together with proper communication, transparency and patience I believe it's gonna be easier for everyone.
Once again I apologize for this setback, we are trying and will make these keycaps the right way. Please stand by for the next piece of update, I hope to have positive news to share.
Just came back to check on this thread, thank you for the update even if it's there's nothing definitive.
You said all that's needed to be said, and for that, thank you.
"When you participate in drops where I'm involved there's a high degree of trust, about my judgement regarding colors, legends, finish and overall quality of the keycap sets. These standards haven't changed and never will, as new drops are being offered, new lessons are being learned."
I didn't participate in this particular drop but I just wanted to say that I really respect you for that attitude towards your projects, and it's also why I had no problem committing to something as ambitious as Laser. I look forward to seeing how these sets turn out though :)
He holds himself in very high regard. It's a double edged sword - he doesn't seem to take criticism very well, as evidenced by his past responses to it.
I don’t hold myself in any regard, I simply try to execute the projects the best possible way, involve as many enthusiasts/creators I can and leave it at that. Criticism is a very significant part of this craft and all sorts of criticism is taken with open arms, even negative, as this helps me evolve both as a person and a creator. There is a difference between criticism and misinformation/misunderstandings however, and I try to respond to it appropriately, I’m sorry if at some point you felt otherwise.