Sennheiser PC37X randomly goes bad after disconnecting the cable ?
Greetings, Yesterday I was using my headset like normal with my macbook, just listening to music and on a call with people like usual, and the headset was perfectly fine. The stock wire that came with the headset is extremely long and yesterday it annoyed me very much that it kept getting tangled with itself, so I decided to see if the cable is replaceable. I pulled out the cable from the headset and saw the adapter, and looked online for a replacement. Upon plugging it back in, the audio sounded extremely muffled and washed out. Im not sure what I did wrong to make it mess up like that as I've always taken good care of it, ive had it for about 2 years and its always just been chilling on my desk, but anywho I thought the cable just went bad and ordered a replacement. The replacement came, and the issue is still persistant, so I am not sure what the issue is I've tried multiple different headsets and the issue is not with the port, and I also tried it with my windows laptop and...
Apr 23, 2024
We have a quick update for you on the Massdrop x Noble Kaiser 10 Custom In-Ear Monitors drop. We’ve sent out an email to everyone in this drop with the below information.
In an effort to streamline their operations, Noble has moved its US headquarters to Texas. If you have previously sent your ear impression in to Noble's old address and haven't heard anything back, then you're all set and don't need to do anything else. They are still checking mail at this address, so previously sent items will be received for the time being.
If you haven't sent your ear impression in yet, please send your ear impressions to Noble’s new address: Noble Audio c/o Jim Moulton, 109 Hwy. 110 S, Whitehouse, Texas 75791.
If you need any assistance or have any questions, Noble is available at noblehifi@gmail.com, and you can always go to your transactions page to connect with Massdrop support.
1. This is a very expensive, bespoke item. I like supporting Massdrop and am a fan of Noble Audio, but now I have some valid concerns about the immediate and long-term status of Noble as a company. 2. Communication from Massdrop on this drop has been dissatisfying. From simple questions about color and logos to shipping information, all information has been slow coming and usually only after repeated requests. 3. There have been (somewhat jokingly) suggestions that these CIEMs are actually returned items and are being re-shelled, which kind of makes sense given the fact that there is a finite number being sold and the model we purchased had been replaced a year ago. 4. The Noble Audio website has no announcement, no news update, no Tweets, no Facebook posts about this somewhat momentous change. 5. The Noble email address we were given in the update email uses a different, non-company domain (@gmail.com) than those on the website!!!
All it would take to allay our concerns is a simple paragraph or two, or even a link to the Noble press release\news page with some kind of update. Even better would be a short note from Dr. Moulton himself about what is going on.
Fumie. His wife, is handling fullfillment and the Japan market. (She is Japanese and has attended several shows in Japan already)
Rico Suave has now joined us full time as well. Rico has been building IEMs with me from day one in Thailand, long before I ever went commercial. He is, as always, a jack of all trades, from product housing design, to spread sheets...
So yes, there have been some changes, and there may be some hiccups from time to time, but the goal is to bring everyone's talents together and build a stronger better company.
@DrivenUnder - Per your request, our team followed-up with with Noble and they John was already planning on chiming in. I'm sorry for the poor communication and experience, and appreciate the open and honest feedback. I'll pass along the feedback to the team and we'll work on improving our processes to make sure both simple questions and more basic, fundamental information is provided - especially on more involved, and higher pricepoint drops like this one. Thanks for the patience and feedback.
Glad to hear things are well!
FullCircle is my handle
2) questions not being answered : as mentioined before PM me through head fi and I'll respond asap
3) using parts from returned ciems: Ciems are bespoke and can not be returned to begin with
4) no announcements: didn't really think this was news worthy, not sure if it is today either.
5) e-mails. I'm sure over time that will be sortef out.
The Wizard, the artist, the creator, behind Noble is still alive and well.