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I joined the drop in Dec 17, and topped up for a balanced cable. As everyone knows, MD overpromised and couldnt deliver the IEMs on time. Worse still, the balanced cable was not delivered along with the IEMs. It's been 4-5 months since and yet there's still no confirmed delivery date for the cable.
Whilst the IEM has sounded great, the overall service and experience leaves much to be desired.
I am very sorry for the not so good experience you had. But this is a review section of the product and not of shipping issues or missing parts - which are understandably affecting your perception of the IEMs but shouldn’t really be part of the review. I hope massdrop and noble are doing something to make up for it.
Shipping delays though are quite common in general with MD - I had my fair share too.
Since I see nowhere in this thread where the forum has anointed you King of All Reviewers, I'll simply assume that your thoughts and opinions do not reflect those of the Community at large. While I defend your right to establish the review parameters that mean most to you, I draw the line when you impose your definitions on others.
We can agree that sound quality is the backbone for any IEM product assessment. That said, anyone considering making an investment approaching $1000 USD on a discretionary purchase will doubtless be concerned about ALL elements of the buying experience, including service, shipping, country of origin, warranty, etc. (And yes, Massdrop is very much a part of that review process,)
The value of our forum is the information imparted from the exchange of ideas between actual buyers and prospective buyers, so that everyone can make an informed decision before parting with their hard-earned money. To argue that "shipping issues and missing parts" should not be part of a review is akin to buying a brand new Porsche and saying that the missing stereo and tires you paid for hasn't affected your perception of the finished product. Ridiculous.
Let's hear ALL the ideas and opinions - makes us all better.
It seems to me that it is you who tries to speak for the forum, not me. I only speak for myself and have never claimed otherwise. Where did I impose anything on anyone? My comment is just that, my comment, my opinion. And I value all feedback on a product I can read. But rating the product 1 star purely because of mistakes in the packaging and shipping delays.... if the negative rating would be caused by something like the quality of the product or its accessories, the fit and finish, comfort, sound quality and signature, long term reliability, etc etc. then I get it. By all means mention the exeprience.
Equally I would find a car review that reviewed a car without tires rather uninspiring. It’s everyone’s right to get everything you paid for, but then get it and review then, again by all means mention your experience in the review.
Again as constructive criticism, mentioning these things in the review is (for me) surely helpful. Affecting the review score - fine. For example K10: 5 stars for iem but 0 stars for the shippping delays and my missing cable, I get that. But putting it as the (single) review score as the only metric - isn’t. I take your point though and should have made that clearer in my first post.