Showing 1 of 563 conversations about:
View Full Discussion
Does anyone know if these have a warranty? Didn’t see anything listed on the drop page. I’ve had the EDC’s for 5 months so far. The housing seperated on the left iem so I glued it back together with small amount of marine adhesive and now the right iem has lost like 3/4 of it’s volume. I’ve changed cables and the problem persists.
Pretty bummed because these are my go-to iems. I have the EDC3 and Primo 8 iems also but for everyday use the EDC’s were more laidback and less fatiguing.
Yes these have one year warranty. The lack of volume is probably caused by air leak. Nevertheless you shouldn't need to use half working earphones. Could you please contact us so that we can arrange a replacement pair? You can either send me an email jyri.jokirinta at optoma.com or call us/chat with us:
My apologies for the trouble and inconvenience!