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Great IEM's possibly the best I've ever had but... my left driver kept disconnecting from my cable and sadly last night I lost it for good. I would take them out of my pocket or let them hang down my shirt and brush past something and it'll disconnect and fall to the ground. I haven't seen any reviews where people have had troubles because they disconnected too easily so maybe it was just my pair? I don't think this is covered under warranty either so now I just have one driver for my right ear :/ . I want to buy another pair because the sound is just sooo good but I haven't even had this pair for a month and it seems like a waste since it could happen again.
Just make sure to lose the right one next time.
Try going to your orders and contacting support about this. They're super awesome people and I'm sure they will help you out