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sfzsfz
65
Aug 9, 2018
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Worked fine until a couple days ago. Thought they sounded fine. Something is up with the right earbud now, though. It's way too quiet. I'd estimate that it's playing at about 20% of the volume of the left one. The issue persists with both sets of cables and on multiple devices, so the issue is with the earbud itself.
Music is just not worth listening to with such uneven volumes between the two ears, so these are effectively trash to me now unless Massdrop/NuForce is going to rectify the issue somehow.
Aug 9, 2018
Jyri
814
Nuforce
Aug 23, 2018
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We can swap to a new pair and inspect the old pair. Can you contact us or Massdrop so that we can arrange replacement pair? Certainly we don't want the earphones to be trash to you. Our contact details here: https://www.optoma.com/us/support/contact-us/
- Jyri/NuForce
Aug 23, 2018
sfzsfz
65
Aug 24, 2018
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I've already contacted Massdrop and they're sending me a replacement pair and an RMA for the original. Thanks!
Aug 24, 2018
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