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Worked great for 4 months, then the right IEM stopped working. Contacted NuForce support and did not receive a response.
Which support email did you use? Can you forward me your email so that I can help and make sure that our team is on top of this? jyri.jokirinta ( at ) optoma.com.
I went through the technical support portal. I forwarded you the confirmation email I received with case #.
I did not receive any follow up from Optoma
I did receive a follow up email from Jyri after posting the previous comment offering a replacement after filling out a claim form. To my knowledge, no further action was taken on NuForce's part after the claim form was completed. This was 2 weeks ago.
Let me check what happened here. I´ll email you.
No response was received. I contacted massdrop and a replacement was shipped 2 days later.