Showing 1 of 573 conversations about:
wonghc
1
Sep 26, 2018
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I ordered it on 23rd August and received it almost 3 weeks later. I am from Singapore. But it was still the slowest delivery compared to Amazon or iHerbs which usually take 1 week to deliver to Singapore. The biggest problem with this drop is the build quality. I like the sound from these earpieces but just 1 week into use the left side casing popped off without warning. I wrote a defective/warranty report to Massdrop last week and I have not received any reply so far. I am still eagerly waiting for a response... Anyone interested in this drop should consider the build quality issue and Massdrop customer service response. By the way I could not post this into review section as there is no option available for me to do so. Probably it is due to the delivery status of this order being indicated as in transit although I received it 2 weeks ago.
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Sep 26, 2018
Harry221
0
Sep 29, 2018
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I had the same issue, and still no response from the massdrop support team 6 days later (and counting).
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Sep 29, 2018
Jyri
816
Nuforce
Oct 3, 2018
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Please contact us so we can help you directly. https://www.optoma.com/us/support/contact-us/
- Jyri/Nuforce
Oct 3, 2018
huangxl
0
Dec 3, 2018
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Hey, i am from singapore and I also have the same issue. has yours been resolved?
Dec 3, 2018
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