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I have just recently gotten the EDCs and out of the box I am experiencing issues. The bass on them are very uneven and a pop is frequently heard whenever I play or pause a song. I've read that this may be due to damaged drivers as it only occurs on my EDCs and not my other IEMs or headphones. The popping happens on all sources that they are plugged into with both included wires, be it my phone or amp. Is it possible to get replacements?