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Anyone else having issue with the sound from certain frequency range being cut out here and there? It keeps happening to my right side one, sounds as though volume was lowered but when little clicks or claps happen in my music, then I realize it's missing from the right side. Fairly frustrating but usually detaching and reattaching cable works as a temporary fix. 😑
This seems like a connectivity issue somewhere and if recurring- should be replaced...please find your transactions and "Contact Support" that you can click on.
Okay, I've sent a message in to contact support, I'm waiting to hear back from them right now. Thanks Cee tee.
I´d like to get the old pair for inspection. Would you mind shipping if I provide return label? If you don't hear from Massdrop I can help to ship the replacement pair as well.