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SwanPewPew
3
Jun 9, 2018
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Anyone else having issue with the sound from certain frequency range being cut out here and there? It keeps happening to my right side one, sounds as though volume was lowered but when little clicks or claps happen in my music, then I realize it's missing from the right side. Fairly frustrating but usually detaching and reattaching cable works as a temporary fix. 😑
Jun 9, 2018
CEE_TEE
3392
Jun 10, 2018
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This seems like a connectivity issue somewhere and if recurring- should be replaced...please find your transactions and "Contact Support" that you can click on.
Jun 10, 2018
SwanPewPew
3
Jun 11, 2018
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Okay, I've sent a message in to contact support, I'm waiting to hear back from them right now. Thanks Cee tee.
Jun 11, 2018
Jyri
814
Nuforce
Jun 15, 2018
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I´d like to get the old pair for inspection. Would you mind shipping if I provide return label? If you don't hear from Massdrop I can help to ship the replacement pair as well.
- Jyri/NuForce
Jun 15, 2018
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