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Showing 1 of 101 conversations about:
elgrecco
2
Apr 14, 2021
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I bought one of those back in 2018, when it was first released here on this platform.
Biggest mistake and worst purchase ever...
Since then I am having nothing but problems with it and the PS Audio customer service is one of the worst I have ever encountered.
First unit shipped back in 2018 was DOA, which they replaced.
With my current unit, I've been having issues again for over a year now, and i first contacted them back in October about it. Seven months and probably a hundred emails later, and they still haven't managed to help me or fix my issue. I even got in contact with the local PS Audio distributor in my country and paid another 80.- for a "repair" which didn't help a bit. They then refused further service, because they don't sell/import the Sprout themselves, because of it's "too competitive pricing" to be profitable.
So if your hoping to get your hands on one of those, do yourself a favor and get something else...
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