Showing 1 of 392 conversations about:
sanstitre
257
Mar 17, 2018
bookmark_border
No more Red Samurai :(
Got a FULL order CANCELLATION today because I somehow missed Massdrop's email regarding the DC kit not making it into production. Can't be added back in, of course. Check your inbox carefully next time you buy an unpopular add-on kit as part of a (GMK) group buy!
@YanboWu Defaulting to partial refunds next time a kit can not be made and letting buyers a few days to request a full cancellation later if they wish would be great.
Mar 17, 2018
TanvirK175
1099
Mar 17, 2018
bookmark_border
Sigh, we've been asking for this news for over a week and the way they decide to tell people is through an email with 24 hours to respond or get fucked. I was in ergoplanck. Haven't received an email yet. If I get an order cancellation, I'll be furious.
I'm sorry this happened to you.
Mar 17, 2018
TanvirK175
1099
Mar 17, 2018
bookmark_border
@YanboWu The order was already placed according to an email sent out. Since this is partly due to poor communication from Massdrop on the Discussion page, you should allow @sanstitre to join back in for all kits he purchased besides the DC kit if he wishes to do so. Please consider this. Some of these sets are a once in a lifetime run. It's really shitty to have something like this happen on a set you'd really want.
Mar 17, 2018
Aktavate
7
Mar 17, 2018
bookmark_border
Wow, didnt even know that was possible, what a bummer...
Mar 17, 2018
sanstitre
257
Mar 17, 2018
bookmark_border
I actually missed the deadline by a mere hour. Only 4 days to respond between Monday and Friday. Not even a week-end for a keycap group buy which will last months. And no updates at the top of the discussion thread here, although I logged in to check if $10 refunds had started being issued as the base kit reached 500 orders.
Mar 17, 2018
Bubblegum
58
Mar 18, 2018
bookmark_border
Really sad situation. Hope they will allow you back in with the rest of the kits, but I doubt it unfortunately. Keeping an eye on my mailbox after seeing this.
Mar 18, 2018
triazo
2
Mar 21, 2018
bookmark_border
I'm in the same exact situation. My email provider is awful so I diddn't even see the update until friday evening despite checking. Is this just happening to DC kit buyers?
The default to a full refund feels very off - I diddn't expect the DC kit to actually get made so having the entire order canceled due to this is awful. Its a shame since it doesn't seem like this kit was popular enough to get another run any time soon, and it has a very unique aesthetic.
Mar 21, 2018
EtherealSound
175
Mar 23, 2018
bookmark_border
What a load of bs. They should at least put up a friggin announcement here to let everyone know what the status of each of the sets is. I didn't want join if pure hiragana wasn't going to be made and frankly, I cannot find any email in my inbox that shows the status of the drop so I might have to just accept this and sell it once I receive it.
Mar 23, 2018
sanstitre
257
Mar 24, 2018
bookmark_border
They did not. I will try to grab a set from the next Yanbo's closet sale... if the page loads.
Mar 24, 2018
View Full Discussion