Refusal to take responsibility.
Hi, Just thought I would make a note here of your handling of my issues. I ordered a pair of HD6xx headphones and then earlier today recieved the package. I drive to go and get it, as I like in the UK I had to pay import tax and handling fees. These total £47.92. The breakdown being £35.92 in tax and £12 in fees. These taxes were calculated of the shipping label of the box, which marked the shipment as the 6xx headphones of $199 value. Before leaving the parcel depot, I open the box to find a $35 lord of the rings mousepad. So now the problem is not only do I not have the headphones, but you have marked the shipment wrong so I have paid £47.92 fees for the handling of the mousepad. Which would have acrued £0 of fees if marked correctly as it is under £135. I go back to the desk but as I have already paid the fees I am unable to reject the shipment, but as the box said 6xx, there was no way for me to know before opening it. I contact support and they offer me a replacement, which...
Jan 17, 2025
So far so good. Build quality is nice; it's light and everything just works without a fuzz. Minimal packaging is a plus for me while others may want more presentation bling or accessories. Comfort wise the Senns have the most clamping force in my headphone line-up (some which are mentioned above). Nevertheless it does not detract from the musicality, presentation, air and balance of these headphones. I have or have listened to cans that are much higher priced with its own subtleties and refinements, but the Senns just sound good and feel comfortable enough. Just some background on the type of music that I listen to falls into these genres: 30%+ Jazz, 20%+ R&B/Pop, 20%+ Classical music (strings, cellos and chamber music...I used to play classical piano and enjoy a well mastered piece), 5% Oldies, 5% Country pop, 10% using streaming all types of genres (Amazon, Spotify, Youtube).
Conclusion: If you don't have any Senns, then this is one can to have. It is an open back design and as such I keep these at home. I use four cans (closed back) and an IEM for outside or travel and for musicality, while good, the closed cans just don't compare. Thanks for listening.