Massdrop x Sennheiser HD 58X Jubilee Headphones
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Massdrop x Sennheiser HD 58X Jubilee Headphones
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Product Description
In 1991, Axel Grell joined Sennheiser and designed the HD 580 Precision: the headphone that would launch a much-loved series—and the peak of the company’s audiophile headphones for more than 25 years. Four years later, to mark its 50th anniversary, Sennheiser released the HD 580 Jubilee, which would later become the HD 600 and lead to the HD 650 Read More
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Kevin
2165
Outreach
Apr 5, 2020
Stickied
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Hey everyone,
Just wanted to chime in regarding shipping delays. With COVID hitting the NY/NJ area as hard as it has, it has been impossible to keep full staffing levels at our warehouse (we're down from 2 shifts to 1, and even the 1 shift is running short-handed to maintain social distancing policies).
We're running weekend shifts to help get caught up, and day to day the levels of staffing adjusts depending on order flow from other warehouse clients. Suffice to say, we're working our hardest to get orders out as quickly as we can but you should expect some delays. (Even Amazon prime is regularly taking 4+ days to ship, and they're 100x more resourced than we are).
A week ago we added a note to the description mentioning the delay, but some people may have missed it. If you're unable/unwilling to wait for your shipment, please contact Customer Support and they'll cancel your order for you.
"This item is in stock. It usually ships within 1 business day—however, due to the impact of COVID-19, order shipments may be temporarily delayed. Your payment method will be charged after checkout. Cancellations are accepted up to 2 hours after checkout."
April 24th update: Current shipping delays are approximately 5 business days.
May 8th update: Still approx 4-5 business day delays on our shipments.
May 15th Update: We are 100% caught up at our warehouse and orders are now shipping out on the same day (in some cases), otherwise the next business day.
May 22nd Update: Still shipping same/next business day.
May 8th update: Still approx 4-5 business day delays on our shipments.
May 15th Update: We are 100% caught up at our warehouse and orders are now shipping out on the same day (in some cases), otherwise the next business day.
May 22nd Update: Still shipping same/next business day.
(Edited)
McCoy8504
6
May 13, 2020
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I received a defective set of Sennheiser HD58x Jubilee headphones. The right side doesn't work. Double checked everything and switched the cables. The left plays the right channel and nothing from the right. The DAC amp combo works with other headphones at a lower and higher ohm impedance. I contacted customer service over a week ago and only an automated reply was received. Also I have checked my spam folder.
Does the lack of staffing from the COVID also cause delays in email response for customer service? If so when would I expect a reply?
Kevin
2165
Outreach
May 13, 2020
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You'll get a reply soon(ish). They are very backlogged and working through the queue, sorry for the delay. They'll get a replacement shipped out to you.
ChrisAllard
0
May 23, 2020
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I have a condenser microphone for gaming and I'm not sure whether the sound leak from the 58x will cause annoyance to people in game chat
Rehdd
0
May 23, 2020
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It should not be an issue unless your mic is very close to the headset, or you're blasting out music. Alternatively you can increase your mic sensitivity, so that the mic wont pick on any of the HD58x's output
gal-m
2
May 21, 2020
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Hello all!
I've just purchased the ALEX CAVALLI TUBE HYBRID AMP and GRACE DESIGN STANDARD DAC. I have always been into audio, but never really pulled the trigger. I was looking to pair the two with the SENNHEISER HD 58X JUBILEE HEADPHONES, but would like to wait till next month to actually place my order.
Anyways, I noticed there is no countdown timer on the page, but it does say (and has been for some time) that the "Estimated ship date is May 26, 2020 PT."
I am really looking forward to purchasing this pair of headphones and really don't want to miss out, even though I'm in no rush at the moment...
So my question is: does anyone know how often headphones such as this drop? If they drop on the 26th of May, when could we be expecting the next drop?
Thank you all for the help, I appreciate it!
pradeep-s
46
May 21, 2020
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Yeah. If you are in US, the shipping is better. I am in India and shipping has stopped temporarily. Luckily I got my HD 6xx delivered.
You know why I am loitering around in the 58x Discussion section? 'Cos I loved it's sibling headphones so much, I am considering buying this one too.
(Edited)
gal-m
2
May 21, 2020
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We are roughly in the same boat pradeep-s...
I am from the EU, and shipping for just the AMP cost me quite a pretty penny, but the thing is I just cannot get anything similar here especially for the price ($175 + shipping + customs (should be 0 for this particular item) + tax (roughly 40EUR)).
I was deciding between the HD 6XX and the HD 58X, but I like a more pleasant & warm sounding headphone, since I will be using them daily. So I don't mind loosing a bit of clarity and precision at the expense of a warmer tone and slightly better bass. Oh and they're cheaper too!
asd00
1
May 20, 2020
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Yes, there is a direct replacement cord from Sennheiser, and aftermarket cords as well. You can find relevant info in ther Q&A section here.
asd00
1
May 20, 2020
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Finally my order is now at the Jamaica, NY international Distribution Center. I guess, based on what I've heard from others, from this point forward there won't be any tracking updates until I get it. For referecne I am on the west coast of Canada, so a long way from NY. To give people a sense of the timeline: Ordered May 5th, shipped May 11th, arrived at Jamaica, NY Distribution Center, May 19th... it's moving along so another half a month I suppose...
CanadianJustice
1
May 20, 2020
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My order is also stuck at Jamaica, NY. Ordered on April 23rd and has been stuck there with no updates since May 6th.. I'm also on the west coast of Canada (BC) so the wait is going to be long. :(
asd00
1
May 20, 2020
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Thanks for sharing your timeline, I hope you get yours soon as you are nearing that one month point! and yeah, I will brace for a long wait then...
NoahGray
0
May 18, 2020
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I received a defective pair of Sennheiser HD 58x jubilee headphones, the left side of the headphone doesn't work at all. I tried switching the the cables around so see if it was a problem with the cable but still, only the right side worked. I emailed support, and haven't gotten a response yet. Should I expect one soon?
pradeep-s
46
May 21, 2020
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Customer support is very good, but they are over burdened, if I'm not wrong. My HD6xx got very late, so they sent a fresh one. It works great. Hang in there.
stan461
19
May 17, 2020
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This product went from $135 (on sale) to $170. This is no time to be selling water in the desert. "It's a big shit sandwich and we're all going to have to take a bite". - Full Metal Jacket quote.
(Edited)
Thelongboardrider
0
May 16, 2020
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Does anyone know how I can get replacement parts for the 58X? I have a crack in that bottom plastic piece where the headphone cord connect into. Thanks for any help anyone can offer.
(Edited)
greatcu1
5
May 15, 2020
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East coast buyer. Took 8 days from ordering to delivery (with FedEx sitting on it for an extra day). In the current climate, that's more than reasonable.
After some initial testing, these definitely benefit from being driven from an amp. I have an old portable amp (Teac HA-P50), and it's pretty noticeable (out of both PC and iPhone). Out of an iPhone directly they get loud enough (not much headroom) and are certainly enjoyable, but driven properly it adds a decent amount, not just in volume but in the whole body of the music.
Absolutely brilliant headphones.
(Edited)
OlivierPons
246
May 15, 2020
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It's "Massdrop" signed. Not that ugly "Drop". That's why I'm interested!
The problem is that my HD6xxx (which is absolutely perfect) has a very nice and elegant signature on top of it: black, almost not visible but here anyway. Classy.
Here it's a very visible "white" like "I own a Sennheiser and I want to show off". Ugh.
(Edited)
OlivierPons
246
May 21, 2020
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Well I bought it too, it's on its way to my home I'll tell you when I get it + test it after a few weeks (it took that long to get used to my HD6xx but I think it's the best, right now!)
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