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john.doe
5
Jun 26, 2018
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Seriously, Massdrop? You’re using FedEx SmartPost? Either pop for Ground or just give it to risky USPS, but choosing this utterly pointless hybrid service offers no advantages. It’s slower and still ends up in USPS hands (so could still be lost/stolen/discarded/delayed for months).
Jun 26, 2018
Nyphon
39
Jun 26, 2018
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Right? Does it really take 4 days to go through a department?
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Jun 26, 2018
Curieux88
65
Jun 26, 2018
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It’s cheaper. i don’t know why you ask to use more expensive service when you get it for free.
Also, some people are okay with it. I get mine within a week. Not much added delay. One day, maybe? Even then, it’s still within a week. CONUS.
Jun 26, 2018
john.doe
5
Jun 26, 2018
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Is it cheaper? That doesn’t make sense considering both FedEx and USPS get a cut. And since I’m only a couple of hours away from the origin, it adds quite a bit of time. Should be next day, now it’s four.
Admittedly, this is a pretty first world problem :)
Jun 26, 2018
Curieux88
65
Jun 27, 2018
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I can see how it’s cheaper. I have a coworker who used to work for FedEx. fewer Destination means cheaper operation Cost. It does make sense. FedEx/ups does cross country, and usps gets smaller routes.
i work for a manufacturing company. Shipping is not as cheap as people think. People are just so used to amazon prime deal.
Jun 27, 2018
frivoflava29
105
Jun 27, 2018
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Exact same thing happened to me... took almost a week to leave PA
Jun 27, 2018
agentlovac
7
Jun 27, 2018
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Mine shipped during the first days but now I have to wait until the 14th of July for some reason and I live in the US, smartpost sucks.
Jun 27, 2018
john.doe
5
Jun 27, 2018
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I guess the question is, is the savings for the seller worth the delay and potential headaches for the customer? I don’t recall whether or not there were shipping choices at checkout, but I definitely would have paid a little more to keep it away from USPS. In my area, they are extremely risky. And adding the SmartPost delay to that risk is the worst case scenario.
Jun 27, 2018
Curieux88
65
Jun 27, 2018
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Your argument is under the assumption that smartpost is the worst option for most people. I don’t think that’s true. For me, I much prefer usps over FedEx or ups. I live in a shady area. While usps can drop off my package inside of my apartment, ups/FedEx can’t.
it might be a small saving per package, but think about how many items they ship out per year. the Annual saving would be thousands of dollars. I don’t think massdrop is a big company. I work for a small manufacturing company, and shipping is an enormous portion of our expense.
Jun 27, 2018
LazySundays
30
Jun 28, 2018
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I received my shipping notification, but scheduled delivery is pending (shipping label created, but FedEx has not received the package). Every order from MD comes to me via a convoluted path. I guess this is just how FedEx "Smart"Post works?
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Jun 28, 2018
Curieux88
65
Jun 28, 2018
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fedex smartpost is simply fedex handing over to usps to do the smaller routes. https://www.fedex.com/en-us/shipping/fedex-smartpost.html
the reason why there's no scheduled delivery is bc massdrop literally didn't hand over the package to fedex. I used to do manage shipping for my company, and I can create shipping labels days in advance. Those tracking numbers that have not been scanned will show "pending".
Jun 28, 2018
LazySundays
30
Jun 28, 2018
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I don't really have any issues with the tracking info, because I understand that FedEx has not received the package from MD yet, but what's with the delivery route? For all MD products I have ordered, FedEx overshoots Cleveland by 160 miles, then retraces the route back, resulting in about 300 miles (and about 2-3 days) of unnecessary travel. (Granted, this is assuming travel by land, which may not be the case.) This delivery route seems suboptimal.
Jun 28, 2018
Curieux88
65
Jun 28, 2018
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That’s fedex‘s network. i agree that it’s stupid, but as long as deliver within the promised window, theres nothing you can do. It’s not optimal distance, but it maybe optimal truck allocation.
Jun 28, 2018
jotry
46
Jul 10, 2018
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I'm in total agreement with Curieux88. USPS, UPS, Fedex is my order of priority for shipments. I've had plenty of issues with Fedex and prefer to avoid them whenever possible.
Jul 10, 2018
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