Showing 1 of 1225 conversations about:
ImBullseye
12
Jun 28, 2018
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So, isn´t anyone going to say anything about MD lying about the pricing? They said when they would sell them again the price would be higher yet it is the same price. Also what is the point of buying them 6 months before shipping but now having an option to get them shipped directly and most probably getting them before the ones who bought them at the start? And we have to suck it up? MD is the one at fault here, not the consumers.
You got me once, MD. Not again.
Jun 28, 2018
alvarg
216
Jun 28, 2018
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i don't see your problem, they requested a whole bunch, we had to wait till they were made so did anyone else who ordered around the same time, now that have a lot to sell they are back up for sale, and why should people pay more for the same thing, i agree having to wait longer than people who ordered yesterday when you ordered yours 6 months ago is kind of weird but i don't see any reason to get so salty about it. massdrop is providing a wonderful service here, trying to get expensive stuff either cheaper or remade to fit a better price point.
Jun 28, 2018
blue2kid3
29
Jun 28, 2018
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I see where you are coming from but I would take a guess they are overstock in 6 months imagine the amount of people that would demand a refund and some states/ countries would force MD to do the refund. Just a business, they gotta stay in business.
Jun 28, 2018
dwane5
287
Jun 28, 2018
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if u have been following along it wasnt planned that way. it was a fluid situation that evolved. as long as i have bene on massdrop this has not happened exactly how it has happened here. they had to make some changes and they made it right (it seems).
Jun 28, 2018
Will
6410
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Jun 28, 2018
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For our products, the pricing is determined by the cost. Costs are determined on a per production basis. Things fluctuate, the price of copper changes every day, suppliers re-negotiate, etc. For the 58X, we committed to producing 5000 units, and secured our costs for that number. During the launch, we said the price would only be available for the first production because we committed to 5000 units, anticipating those would sell based on our data. Instead, it reached ~3200, leaving us with ~1800 units that were produced at a cost that allowed us to sell the product for $150. Over yesterday and today, most of those units have sold.
Based on the quotes we have, it seems unlikely that the same cost can be achieved (global material shortage thanks to "smart" everything + impending trade war makes for a sellers market) for future production runs, so you'll probably see the price for the HD58X increase to $159.99 or $169.99, not to mention the HD6XX.
It's frustrating to have expectations change, and we're working to find ways to improve the experience for those who join early. We appreciate you massively and so does the rest of the community, had we not sold as many HD58X as we did, the product would have been canceled and sales refunded, but that's an unintuitive thing to appreciate because we're used to companies taking financial risk to produce things in advance and off-setting that risk through high prices with fat margins. Instead, we take a lower margin to reach a lower price and achieve that by limiting our risk through pre-sales.
We run a fundamentally different business model and describe it with confusingly familiar words. We're working on a number of things to help explain this better in the future, and we appreciate you bearing with us, regardless of future purchase decisions.
Jun 28, 2018
IceFlavoredCream
13
Jun 30, 2018
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How is "smart" everything leading to a material shortage? I would assume raw materials would be more plentiful since power cables are going the way of the dodo. Genuine question btw. (I'd love to learn more)
Jun 30, 2018
Soundz
30
Jun 30, 2018
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Dude, I have to ask: Are you just lazy or you don't know where Caps button is?
Jun 30, 2018
ImBullseye
12
Jul 1, 2018
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It is not being salty. MD is running a business that deals with customers. Regardless of a customer understanding the process of how manufacturing and pricing works it does not change the fact that the company has made an initial claim to its customers and it has not followed through. This is deceiving and it is not a good practice. I do not like having to make a purchase decision based on incorrect claims. And if I doe and then the company I am purchasing the product from does not deliver, I can show that I am not happy about it.
They are not providing a wonderful service. It is their business model and claiming that the price would go up and then it does not, no matter how you see it, is a bad practice.
Jul 1, 2018
ImBullseye
12
Jul 1, 2018
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Thank you for the explanation. I understand how business works and the decision you had to take with Sennheiser to proceed with the manufacturing. However it is not the consumer´s fault that the number of headphones that you expected to sell and the ones you did, did not follow with your initial planning. Had you decided to cancel production would have been understandable.
And to add to that, it seems that you have also had issues with the delivery of headphones. I purchased these headphones when less than 900 people had bought them. Lets see what serial Number I receive (I shall get them this following week). If I get a number higher than that I will be unhappy about it. I also leave overseas (Not USA) so if I would like to return it to get my serial number I would have to spend money to ship them back and adding more time to the already long wait of 6+ months to get this product. And I value my time.
Overall this drop could have worked better. In my personal opinion and as an overseas customer I am unhappy with it.
Jul 1, 2018
dwane5
287
Jul 2, 2018
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They expected the first drop to sell out quicker. It didnt. It wasn't intentional. Cut some slack.
Jul 2, 2018
Will
6410
Collaborations
Jul 3, 2018
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Light bulbs require some glass, some metal, and some wire. Smart light bulbs require fancy glass, more metal, a ton more wire, and a pcb (or two), electronic components to stuff that PCB, etc. Now it's 2012 and the 10,000,000,000 lightbulbs in american homes need to be replaced with "smart" lightbulbs.
"Smart" stuff requires tons more parts, and adds electronic components to large industries which never had to use them before.
All this creates more demand for those parts. The parts producers will catch up, but so will the price of their materials, and so on.
Does that make sense?
Jul 3, 2018
IceFlavoredCream
13
Jul 3, 2018
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I think so. Thanks!
Jul 3, 2018
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