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Update: Great headphones:-) got all sorted out. Massdrop customer service is not bad at least for me.
Did not get headphones with my order. Got some DAC that is belong to someone else. Trying to contact Massdrop for 4 days now . No answer. Do they have any customer support at all???? Neeed my headphones or money back!
Hi Cathoga -- I'm escalating your case to an agent right now and we'll be following up with you today to resolve this for you. I'm sorry for the delay in CS response time, the team is working through a backlog at the moment and it's taking longer to respond to customers as a result.Again, I'm sorry for these delays, we are working to improve this experience.
Thanks just got confirmation that my headphones are shipped ! There is a hope after all. Thanks !
You should update your rating so it isn't a one star lol