Massdrop x Sennheiser PC37X Gaming Headset
Massdrop x Sennheiser PC37X Gaming Headset
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43.5k Sold
Free shipping to USA
Free returns in USA
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Product Description
Based on Sennheiser’s top-tier gaming headsets, our Sennheiser PC37X features the same exceptional audio and microphone quality, with some key tweaks to make it even better—and it’s only available here on Drop. Made with drivers that are positioned at an angle, which is typically seen in much more expensive headsets, the PC37X maximizes natural sound reproduction Read More

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seanwil12
0
Apr 10, 2020
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My headband is starting to come apart already, and it's only been about 2 months for me. Pretty crappy for a $100 pair of headphones.
Apr 10, 2020
RPGterder
0
Apr 7, 2020
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Why is my item stuck at preparing for shipment?
Apr 7, 2020
hristo.ivanov
0
Apr 8, 2020
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Same problem, I think that it is slower than usual because of covid-19.
Apr 8, 2020
RPGterder
0
Apr 8, 2020
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That guy Kevin replied to me and said 3-5 days after your order on average
Apr 8, 2020
kyle8544
0
Apr 7, 2020
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My Mic just suddenly stopped working.
Apr 7, 2020
Kevin
1780
Outreach
Apr 5, 2020
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Hey everyone, Just wanted to chime in regarding shipping delays. With COVID hitting the NY/NJ area as hard as it has, it has been impossible to keep full staffing levels at our warehouse (we're down from 2 shifts to 1, and even the 1 shift is running short-handed to maintain social distancing policies). We're running weekend shifts to help get caught up, and day to day the levels of staffing adjusts depending on order flow from other warehouse clients. Suffice to say, we're working our hardest to get orders out as quickly as we can but you should expect some delays. (Even Amazon prime is regularly taking 4+ days to ship, and they're 100x more resourced than we are). A week ago we added a note to the description mentioning the delay, but some people may have missed it. If you're unable/unwilling to wait for your shipment, please contact Customer Support and they'll cancel your order for you. "This item is in stock. It usually ships within 1 business day—however, due to the impact of COVID-19, order shipments may be temporarily delayed. Your payment method will be charged after checkout. Cancellations are accepted up to 2 hours after checkout."
Apr 5, 2020
RPGterder
0
Apr 8, 2020
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Thank you for reply I was really concern my peers might scream at me lol
Apr 8, 2020
hristo.ivanov
0
Apr 8, 2020
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I submitted a request to refund because I was unaware of the shipping delays which I would not mind if I was not leaving my household soon and need them by a certain time. Is it possible to get them refunded as they have not shipped? I only found out about the shipping delays well over 2 hours after purchase.
Apr 8, 2020
Deraj
1
Apr 5, 2020
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how long does it take to arrive on average i ordered mine the 1st of this month
Apr 5, 2020
Mushi56
0
Apr 3, 2020
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I received my set this week. Everything seems fine except the microphone mute doesn't seem to work when the mic is in the up position. I hear the click but it's still picking up sound. Doing a brief google search all I saw was "you should warranty them." I honestly don't think it's worth going through that hassle, but I did wonder if others have found a common solution to this issue.
Apr 3, 2020
erickong
4505
Audiophile Moderator
Apr 4, 2020
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I'd get in touch with customer service if you want a working pair with the mute option
Apr 4, 2020
johnnyboy666
0
Apr 1, 2020
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Got these today and pretty disappointed. Although the sound quality is nice the microphone is completely unrecognizable to my laptop. I have the updated drivers etc my laptop just does not recognize that my headset is even plugged in although it can play audio. A waste of 100$, seems like many others are having similar problems. Help would be greatly appreciated. I am also using the sennheiser splitter to connect the headset to my laptop.
Apr 1, 2020
Thankyou
23
Mar 22, 2020
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help
Mrbock
3
Mar 22, 2020
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Puma773
1
Mar 22, 2020
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I got my headset just today. The audio works just fine, but my mic is not working. Iv'e tested it in videos and on discord, and neither pic up anything. I also tried a voice recorder and it showed a flat line, so its literally picking up nothing. Please help lol
Mar 22, 2020
n11n12
0
Mar 31, 2020
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For me, PC. Everything's updated and configured correctly, as far as I can tell. Worth noting the mic works when I've plugged it straight into the TRRS port (with either an adapter or third party cable) on my laptop and my android. There's a bit of static, but that's normal with onboard audio.
Mar 31, 2020
erickong
4505
Audiophile Moderator
Mar 31, 2020
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Yeah, laptop and phone ports can handle audio and microphone from one port. My desktop has 2 dedicated ports so I need a splitter
Mar 31, 2020
Patriot_907
1
Mar 21, 2020
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So I bought these, attached to a GSX1000, set the volume to about 60 in 7.1 mode and I'm already hearing crackling in the left ear cup after one day of use... Do I go through Mass Drop or Sennheiser for the warranty? I'm a little bummed because they sound great otherwise and they took so long to get here.
Mar 21, 2020
erickong
4505
Audiophile Moderator
Mar 30, 2020
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Contact Drop customer service
Mar 30, 2020
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