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fortiter
160
Aug 26, 2018
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Just received/unboxed/assembled my Tokyo60 keyboard. The board is phenomenal to type on and look at.
However, there are some issues with the case I have received, which seem to possibly be attributed to the shipping method/packaging.
First off, I received my Toyko60 very quickly, and the box seemed to be packed well. So, for starters, things were great. However, when I opened the "Tokyo60" box inside of the larger package, I noticed that the anodized aluminum chassis was not wrapped in any material, and was sitting on rather abrasive paper material (well, abrasive when you're dealing with tons of vibrations during shipping). I would recommend a better material for the separator if this method of display is going to be continued. It could be similar to the Whitefox (which was encased in a soft foam).
Second, when taking the case out of its packaging, I noticed that the "bottom" of the case was attached using only _two_ of the screws, in a diagonal fashion. This, combined with how much vibration is used during shipment, caused the bottom of the case to "chatter" against the underside of the top case, and create very similar (but larger) marks on the interior. These are less problematic, as they are hidden, so I did not photograph them. However, it was disappointing to see that not all of the screws were fashioned, which would have avoided this problem (as well as some slight warping, which is pretty much a non-issue).
I am _very_ pleased with this keyboard, assuming that the packaging problems are addressed (especially for V2 coming soon).
Attached are some images of the front corners of the keyboard (the most visible parts of a keyboard in my opinion) which both have very similar markings. They seem to have come from rubbing against the paper packaging.
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Aug 26, 2018
Branny
723
Aug 27, 2018
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IMO those marks are unacceptable. Receiving a keyboard in that condition would qualify(for me) as B-stock. (even it they may have been caused by shipping)
Aug 27, 2018
fortiter
160
Aug 27, 2018
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Yep, my thoughts exactly. I can only hope that there is some refund for getting it refinished locally, or a replacement case. Now to play the waiting game with support! Yay!
Aug 27, 2018
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