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Showing 1 of 768 conversations about:
Drop + Tokyo Keyboard Tokyo60 Keyboard Kit
Kevin
5434
Outreach
Feb 17, 2020
Hi Everyone,
We've finally got some good news! A set of proper PCBs are scheduled to arrive at our warehouse on Feb 20th. Assuming all goes well, we'll be able to ship out a new Tokyo60 PCB, with the bootloader and correct firmware, to everyone* the following week.
Everyone* would be those who have not opted to go ahead with a DIY solution and receive a credit (or request a full refund). Just to clarify, here are the three options available:
A) You will receive a replacement PCB in the mail (you can keep the old one). In addition to this fixed PCB, we will be adding a $20 credit to your Drop.com account. If you do not contact us, this will be the default option. The credit will be added once the replacement PCB ships.
B) You can contact Drop support and tell them that you will fix the PCB yourself (there is a community-submitted solution in the discussion section of the Tokyo60 page). If you choose this option, you will also get a $50 refund on your purchase, or a $60 drop.com credit (at your choosing).
C) You can return the entire board and all of its contents for a full refund, we will pay the return shipping.
We sincerely thank you for your patience while we sorted out this problem.
Edit (Adding links to previous update threads):
Tokyocoffeenerd's thread: https://drop.com/buy/massdrop-x-tokyo-keyboard-tokyo60-keyboard-kit/talk/2556696
Drop Updates: https://drop.com/buy/massdrop-x-tokyo-keyboard-tokyo60-keyboard-kit/talk/2560287
(Edited)
sum_park
4
Feb 21, 2020
KevinQuite impressive response to the awkward accidental situation. Respect your decision and honesty.
amerck
6
Feb 27, 2020
KevinJust got my replacement board yesterday. So far it seems to work flawlessly. Thanks for the fix!
Kevin
5434
Outreach
Feb 28, 2020
amerckThanks for taking the time to report that everything is (finally) working!
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