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Showing 1 of 37 conversations about:
ArthurPower
158
Apr 29, 2018
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Just to confirm we are including the DSD option with these units.
This is a really impressive design built around the well-proven ES9018 chip. The implementation is very well-thought-out from the FPGA to the OpAmps selected to the capacitors used in the Linear Power Supply. Matrix has been in business for a long time and has built a very good reputation for quality. We stand behind our products and we try to offer the best customer service.
If anyone has any questions let me know and I'll do my best to respond here on MassDrop.
Arthur (Matrix Audio USA)
Apr 29, 2018
TamPrs
280
Apr 29, 2018
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ArthurPowerHello Arthur Will I be able to use the Quattro 2 to drive my yamaha hs8(s) and use it's remote controller to adjust volume?
Apr 29, 2018
ArthurPower
158
Apr 29, 2018
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TamPrsYes, the Quattro II can be used as a pre amp connected to powered speakers or any speaker amplifier. Then controlled remotely. : )
Apr 29, 2018
g_v_l
77
Apr 29, 2018
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ArthurPowerIs it technically capable to decode MQA? As some suggested it is probably not, but I thought I'd ask.
Apr 29, 2018
ArthurPower
158
Apr 29, 2018
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g_v_lThis unit does not include built-in MQA decoding. Of course software decoding can still be used on your computer or music server.
Apr 29, 2018
g_v_l
77
Apr 30, 2018
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ArthurPowerSure, but is it technically powerful to handle MQA? If it is perhaps there is a very remote chance Matrix can make MQA firmware for it as a separate purchase.
Apr 30, 2018
ArthurPower
158
Apr 30, 2018
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g_v_lI am honestly not sure what the exact technical requirements are for hardware decoding of MQA since Matrix does not yet have any products with MQA decode. I can however say with a fair amount of certainty that a firmware update for this model to enable MQA is highly unlikely.
Apr 30, 2018
Skyang
0
Apr 30, 2018
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ArthurPowerWhat is the warranty and where to get support. Thanks.
Apr 30, 2018
ArthurPower
158
Apr 30, 2018
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SkyangThe warranty is for one year. If you're in North America and have any issues Matrix Audio USA will handle your warranty.
Apr 30, 2018
TamPrs
280
May 1, 2018
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ArthurPowerWhat about those who are out side of USA?
May 1, 2018
ArthurPower
158
May 1, 2018
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TamPrsThose outside North America will have their warranty handled by matrix headquarters in China.
May 1, 2018
foodle
5
May 12, 2018
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ArthurPowerRemember to set the unit voltage to the correct value for your country. Don't be like me and spend a day trying to troubleshoot the unit only to find out that the unit ships set for 230V and you need 120/115V. Oops.
Thanks to Arthur/Matrix for the fast and accurate reply.
May 12, 2018
ArthurPower
158
May 12, 2018
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foodleHave you set the voltage of the unit for your country? They ship @ 230 volts. There is a resesed switch on the left side. If you're in North America you need to change it to 115 volts.
The directions are on the cardboard sheet on top of the unit when you first open the box. Just use a small screwdriver or pen to slide the switch to the correct position.
Please let us know if this solves the problem for you.
May 12, 2018
foodle
5
May 12, 2018
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ArthurPowerWhat, you expect me to read the instructions or something ?!?! ... that solved my problem. Unit works beautifully. Thanks.
May 12, 2018
ArthurPower
158
May 12, 2018
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foodleExcellent glad to hear it! I know people are excited when they receive a new toy, they open the box toss aside any documentation and plug it in. :)
May 12, 2018
badheinz1985
34
May 22, 2018
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ArthurPowerActually, I have a question. Assuming I'm more interested in a well implemented ESS DAC to use in combination with a fully balanced headphone amplifier, which unit is better, this one, or the Mini-i pro 2S? It's kinda weird that the I pro 2S is cheaper, despite sporting a supposedly more advanced DAC chip and BT support. Your response will be greatly appreciated.
May 22, 2018
ArthurPower
158
May 22, 2018
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badheinz1985The Mini-i Pro 2S is $620. Do you mean the Mini-i Pro 2 that was previously on MassDrop?
-Mini-i Pro 2 uses the ES9016S -Mini-i Pro 2S uses the ES9026pro -Quattro II uses the ES9018S
The Quattro II has a better headphone amp along with more inputs. The ES9018 is a higher class DAC chip as well. The ES9026pro is a newer version of the ES9016 but both are one step below the ES9018 series.
May 22, 2018
badheinz1985
34
May 22, 2018
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ArthurPowerThanks a lot for the clarification! I really appreciate the responsiveness. I actually meant the newer Mini-i Pro 2S. When I compared prices, I meant the prices on the official Matrix website. The setup I'm considering now is: 1. Quattro II as a DAC. 2. HPA-3B as an amp (I'd really like to try a balanced class-A headphone amplifier).
Thanks a lot!
May 22, 2018
ArthurPower
158
May 22, 2018
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badheinz1985That's a great combo. The HPA-3B is a really powerful amp. 3800mW @ 33Ω, 1500mW @ 300Ω, 800mW @ 600Ω You won't find a better balanced headphone amplifier in that price range anywhere. Combined with a great DAC like the Quattro 2 you'll have a killer little system!
May 22, 2018
Massdropov
30
May 25, 2018
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ArthurPowerIf the RCA analogue out is connected to an amp, and at the same time the XLR analogue out to another amp, will both amp play at the same time (which I want) without any problem ?
The remote can control the DAC volume right? Not just the headphone output.
May 25, 2018
ArthurPower
158
May 26, 2018
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MassdropovYes, both XLR and RCA outputs can be used simultaneously and the volume can be controled via the remote.
Example: XLR to a pair of powered monitors and the RCA to a powered subwoofer. :)
May 26, 2018
Massdropov
30
May 26, 2018
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ArthurPowerThanks a lot for answering !
May 26, 2018
g_v_l
77
May 28, 2018
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ArthurPowerAny plans to bring X-Sabre Pro here?
May 28, 2018
ArthurPower
158
May 28, 2018
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g_v_lNot at this point in time. :(
May 28, 2018
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