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View Full Discussion Thanks again for joining this drop! We have submitted the group's order with the vendor for the MecArmy IllumineX Series Keychain Flashlight and they are working hard to prepare it for shipment.
As soon as the group's order is ready at the vendor's location, they will ship the individual orders directly to you. The current estimated ship date is 1/23.
We will keep the group updated throughout the fulfillment process. You can expect an update from us by the end of the day Pacific Time on 1/12.
If you have any questions, please visit our Help Center (http://massdrop.com/helpcenter).
Does anyone actually do customer support over there? I emailed my disappointment with receiving a flashlight completely different than what was pictured in the drop, I've heard nothing.
I'm very disappointed, both in what feels like a bait&switch, and in the complete lack of service.
Is this a high-quality organization, or just a fancy rip-off crew?