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Hands down, some of the worst bluetooth headphones I've ever owned. Drops and pops all over a conversation on a laptop 3 feet away from my ears. Sound quality is completely middle of a muddy road. Highs are indistinct, lows are muddy and washed out but hey, the mid-range is... there? Worse, they don't fit tight across the ears, regardless of how the headband is adjusted, which probably make the issues even worse. Wired, they sound "okay", but congratulations, you paid wireless prices for wired headphones.
Seriously, if these come up again, don't buy.
The pads really let down these headphones. They are designed to be over the ear, but for some reason they have on ear pads fitted. I found some velour HM5 pads really helped the quality. But then you are almost doubling the price of the headphones.
I can only recommend if you have some HM5 or similar pads lying around.
I haven't had any issues with pops or drops however, my testing includes an iPhone 6S Plus, iPhone 7 Plus, 2013 MBP and an iPad Air 2.
I had these too, I purchased them from Amazon. Complete garbage, not worth it, even if these were $25
Are you sure you were listening to them as an Audio Device and not a Communications Device while connected to your laptop? One time I inadvertently connected a bluetooth speaker as Communications Device rather than an Audio Device and it sounded horrific which was seems to match your description of your experience with these headphones. As the headphones have a mic on them too, your computer might have inadvertently set the headphones as a Communications Device which from my past experience uses a low quality bit rate. This happened to me a couple of times on Windows 7 and 8 but I've had better bluetooth connection luck with audio devices on 10.
If you're on a windows laptop try checking your sound settings in the Control Panel while the headphones are connected. (If you're on Windows 10 & the speaker icon is on your task bar just right click on the the speaker and select "Playback Devices" to go directly into the Control Panel - Sound - Playback interface.) Make sure your Bluetooth headphones are connected and set as an Audio Device. (You can even turn off some of the Windows EQ and effects to get a less processed signal to your headphones by double clicking on your audio device here, which takes you to "Speaker Properties" and selecting the Enhancements tab then check the box beside "Disable All Enhancements"
I'm only chiming in because I've gotten excellent playback with these headphones from both my laptop and various other Android devices once I made sure they were connected as an Audio Device. Granted they won't ever sound as great as my Sennheiser HD 598s connected via wire to my NuPrime uDSD combo but for mobile use these headphones have been pretty darn clear and musically engaging for me. I use them only around the house though as I have a pair of noise cancelling headphones for travel.
I'll have to try that, though I am using a Macbook. Sadly, the reason I purchased them was to use them as a communications device for video meetings.
I see now. I hope you can get them to sound to your liking. The latest technology is a wonder when it works as expected but an absolute drag when it doesn't.