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Kyleli
2
Jun 13, 2018
checkVerified Buyer
I had bought these as a backup pair of earbuds for my primary pair if they ever broke, and received a RX18P.
Now, less than a month (around 2 weeks) after using them since my daily driver broke, these have broken as well. I first started noticing errors when these were plugged into my Samsung Galaxy S8 and google assistant kept popping up randomly. Then, a few days later - youtube would start randomly pausing and selecting random videos. I soon discovered that these were all due to a faulty connector wire in the jack of my earbuds (rotating the jack would fix the issues) but soon after sound completely stopped emitting from the right bud. Honestly a disappointing experience.
Gunnersmate2
1646
Jun 17, 2018
KyleliI have the same issue with the track stopping and the Google screen popping up. I've contacted customer service for refund or replacement.
Kyleli
2
Jun 17, 2018
Gunnersmate2Let me know what they say... I doubt they will allow for a replacement. Probably not buying from this again due to the abysmal quality.
Gunnersmate2
1646
Jun 17, 2018
KyleliI will let you know. Massdrop's customer service has always treated me good. I only used the headphones two times in as many days. I wasn't expecting a lot due to the price but these were garbage.
Gunnersmate2
1646
Jun 19, 2018
KyleliCustomer service just emailed me regarding the faulty headphones. They are replacing them. Crap headphones but good customer service.
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