Was looking for a new mouse to replace g9 with a similar shape/grip. Though this one would do the trick. Nope. Pretty unusable with my mouse handling. I like being able to grip and lift the mouse slightly with thumb and pinky. This particular mouse expects you to cup it with your palm and glide it all over without lifting. Coating somewhat slippery and uncomfortable. Software is lacking.
Went back to Logitech. Better software + only have to use one for both keyboard and mouse. Currently using G502 and home and pretty happy with it. Tried G Pro and didn't quite like it, yet I found a similarly shaped G302 better and use it at work.
FutilityNot sure with your problems, but you should be able to lift it easily with your thumb and pinky. Sounds like you don't really have a palm grip?
Futilityagree with huali there, you sure u got a full palm grip? The Razer naga has a pretty similar shape, but slightly more angular, so maybe look there?