Besides receiving the wrong profile keycap, I would say that the quality of the keycap itself is great. The colors are crisp. The texture on the top is nice. If this were to be sold on Drop again, I would purchase more of the color options. (For the future, Drop should label them correctly so that the orders are properly fulfilled AND order extras from the keycap maker just in case they need to send replacements. I decided to keep this keycap because the customer service member told me that they didn't have any R4 in stock to send as a replacement. I also received $10 in Drop credit for the error.)
These keycaps are sick! Now I need to get some SA keycaps so it doesn't looks so odd beside the other keys. Only weird think is that I ordered the R4 profile not knowing the difference but I believe I got the R1 version.
Love it, and ordered 3, but got 2 different profiles
I ordered 3 of the same R1 profile, but 1 of them was an R4. Haven’t heard back from Drop, but I will change this to 5* when this gets sorted
but I believe others are having a similar issue by the looks of other reviews (?)
The product might actually be good... but the customer service and shipping are abysmal. Package lost... FedEx can't help. They put it back to Drop. Drop won't answer customer service requests.
Update: After many days CS finally responded and Festivus miracle FedEx found the package... will update when they arrive but I wouldn't expect above a 3 due to CS issues. Will never order from again.
Update 2: Got here.. product is nice but not worth the pain and lack of customer service. You would do better ordering from someplace else. I would not order a full keyboard here under any circumstances.