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Momotaro 0702 Jeans
Showing 1 of 71 conversations about:
Momotaro 0702 Jeans
danic
0
Feb 24, 2014
honestly, an update on when most peoples refunds should be processed would be cool
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Mark
3186
Admin User
Feb 24, 2014
danicAll of the refunds were submitted yesterday and your credit card balances should reflect the money back on your statement in by Wednesday at the latest. If it doesn't, just email support@massdrop.com and they'll look into it.
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danic
0
Feb 24, 2014
Markthanks Mark
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pingpongplaya
5
Feb 25, 2014
MarkI'm still waiting for you guys to actually send an email to me informing me that the order has been cancelled, and to update me whether I'll still be getting my $10 credit. I blame this whole situation on Momotaro but I do expect an email telling me what's going on rather than having to rely on me checking on this discussion here.
If I didn't bother to check here, I would have had no knowledge that the order was cancelled. This point that no email update has been sent was raised previously but no one from Massdrop acknowledged it; I don't see what's so difficult....?
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gatsby
63
Feb 25, 2014
pingpongplayaEmail just got sent pingpongplaya. I agree MD should have sent an email status updates as soon the decision was made to refund was made as I assume most users do not check the discussion board after they order.
MD got really screwed over here by Japan Blue and Momotaro (do they have the same parent company?), they flat out lied about the jeans being shipped in Japan Blue's case and still didn't refund MD? I'm definitely not going to buy jeans from either of these labels ever again as they sound shady as hell.
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