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Jacobwhit1999
0
Dec 11, 2015
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Hey i just received my watch and it seems to not he working?? I set the time on it and nothing seems to be ticking or anything, anyone know why?
Dec 11, 2015
ChristopherJ
1186
Dec 11, 2015
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Hey @Jacobwhit1999. This is a known issue. Please reach out to Support and they will help you out.
Dec 11, 2015
ERENTE
96
Feb 19, 2016
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Generally really bad for a quartz watch to have a dead battery inside for a longer time period. What is the compensation in case someone receives one with a dead battery?
Feb 19, 2016
ChristopherJ
1186
Feb 22, 2016
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@Jagr We just verified with the vendor that all of the watches are working. None of the watches should arrive with a dead battery. However, more generally speaking, if you do receive a defective product from Massdrop, you can contact Support and they will work with you to resolve it.
Feb 22, 2016
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