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Showing 1 of 439 conversations about:
Monoprice 27" Zero-G 2560x1440 IPS Display
Chris
6
Aug 1, 2013
I was on the original buy. The first monitor that came to me had a lot of backlight bleed. Very noticeable in normal circumstances. Monoprice sent me a replacement. The replacement still had a lot of backlight bleed and a stuck green pixel so I asked if I could try another replacement. Apparently the returns department still isn't in on the fact that the Massdrop buy guarantees no dead or stuck pixels:<br /><br />"Dear Christopher,<br />-Unfortunately Massdrop advertised unit as pixel perfect but unfortunately it is not. We would be able to send new replacement for the bleed if you would like to try a new one. "<br /><br />So it looks like they are able to send a replacement for the bleed, but not the pixel as the reason.
Will
8470
Chief Product Officer
Aug 1, 2013
Chris@Chris <br /><br />Shoot me an email with your order details and we'll get this squared away. <br /><br />It'd be great to have your Monoprice transaction number and Massdrop transaction number sent to me, will@massdrop.com
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