Moondrop DASH Mechanical Hi-Fi Keyboard Discussions | Drop

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Moondrop DASH Mechanical Hi-Fi Keyboard

Audiophile

Mech Keys

Showing 1 of 37 conversations about:

Moondrop DASH Mechanical Hi-Fi Keyboard

stockboysuperhero

Jun 7, 2023

First of all, I am by no means an expert... I've had my Dash for a few months now, and have been using it with mac, but my computer is recognizing some keys incorrectly. Like for instance, it recognizes the backspace as backslash and vice versa. Also, the command keys (or just the keys on each side of the spacebar) don't show up in any mapper at all. For example, I downloaded Karabiner Elements as a sort of partial remedy to the keymapping issue, but the keys on each side of the spacebar just aren't recognized. Nothing happens when I press them, and when I'm in a key tester to see which key leads where, the keys are just greyed out or don't show up at all. This means I'm not even able to assign a function to them. Additionally, the audio jack just doesn't work--I went to the sound settings and my computer doesn't recognize the keyboard as an output or soundcard, and I tried heading to moondrop's website to download drivers, but they're only for Windows. Did I completely screw up by trying to use this keyboard with a mac? Any help would be really appreciated.

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EthanCalder

Jun 19, 2023

stockboysuperheroI just woke up today and found that my unit had that same problem with switching backspace and backslash and some other keys too. On windows though. It never did that before today and I've had the board for over a month. I fixed it by swapping the mapping in their janky ass software. really strange.

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NateF

Jul 9, 2023

EthanCalderIt’s an issue that can only be fixed by replacing the faulty USB hub in the unit. They sent me replacements and they worked flawlessly until the whole keyboard just stopped responding so now I think I have other issues. But if you email them describing the problem, they will probably send you the replacement hub. It’s mostly easy to replace.

EthanCalder

Jul 15, 2023

NateFYeah, in the time since i posted that I'd done that. Replaced the hub and main PCB and now things seem to work fine. Hope mine doesn't up and die like yours, really cool keyboard when it works. How are they planning to fix yours, or are they at all?

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