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Showing 1 of 44 conversations about:
supersaiyanjt
0
Feb 20, 2019
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My monitor from this drop just showed up with a dead pixel. Contacted Massdrop support and they tell me to contact MSI. I contact MSI and they say I have to fill out an RMA report and pay my own shipping to them for them to repair it and send it back. Does this sound like normal practice? Why should I have to pay the shipping when the product is defective?
Feb 20, 2019
icecream345345
64
Feb 22, 2019
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supersaiyanjtI'm glad I decided to buy from Amazon, free 30 day returns... yikes! Never buy high end items like this off Massdrop... noted.
Feb 22, 2019
sKeez
0
Mar 30, 2019
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supersaiyanjtUnfortunately yeah this is what MSI does for anything you try and get replaced. nothing mass drop can really do about it
Mar 30, 2019
icecream345345
64
Mar 30, 2019
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sKeezyeah exactly... so I will buy from amazon or newegg who have 30 day return policies. :)
Mar 30, 2019
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