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Mine arrived today ( that was quick! ), but it won't charge anything I've tried over USB-C. Anyone else run into this? I've emailed their support addr.
Can you tell us what u are trying to charge and more details of your problem I might be able to help. I have two of these and work awesome.
I've tried two different Pixel XL 3s with two different cables, the phones don't show any indication of being charged, either slowly or rapidly.