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Spencer_B
34
Oct 15, 2013
Hey Andy, I shot support@massdrop.com an email regarding my SRT7 as well.
Amafan
215
Oct 15, 2013
Spencer_BWhat was your issue Spencer_B?
andy
1442
Oct 15, 2013
Spencer_BThanks, we will contact the vendor and let you know the return process. I apologize for the inconvenience.
Spencer_B
34
Oct 16, 2013
AmafanOne of the LEDs didn't produce red light. All 3 produced green and blue just fine, but the red in 1 of them didn't work.
Spencer_B
34
Oct 16, 2013
andyI got the return email, Massdrop going the extra mile for their customers again, definitely taking care of me. Thanks Andy and no worries!